Bunches.co.uk Reviews

4.7 Rating 198,074 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didnt last very long, highly disappointed with them & for the price they were was expecting better quality. Going to stick with supermarket flowers, get more for your money & last so much longer, bought some from supermarket 4 days before Mothers day & still going strong 2weeks later, whereas ones from here came day before Mothers day & some only lasted a couple of days. Really disappointed with them & wont be ordering again. Would not recommend them at all if i could leave no stars i would”

Helpful Report

Posted 1 year ago

“The bouquet was nothing like the one in the product description. It was not as full and didn’t contain anywhere near the amount of flowers in the picture. The flowers were sparse and some were dropping. Looks like such a sad bunch of flowers. I complained to Bunches and asked for a refund. They instead have offer to send a replacement bouquet out to me. I don’t have very much faith that it will be much better though. I thought as they are a new company and the bouquets look nice, I’ll try them out for Mother’s Day, but I was left disappointed.”

Helpful Report

Posted 1 year ago

“I ordered flowers for my mum for Mother’s Day this year and asked for them on the Saturday as I knew they would be in . They were delivered on the Thursday and they only had eight flowers in them and a load of twigs. They also didn’t last very long and had to be thrown out within a week”

Helpful Report

Posted 1 year ago

“Terrible. The bunch of flowers was really underwhelming....whilst I apparently have the correct number of flowers once in the pot they looked sparce and depressing so had to be replaced by m and s. I won't be buying from them again.”

Helpful Report

Posted 1 year ago

“Ordered for Mother's Day for Mother and Step Mother. Delivery was set for Saturday, the day before Mother's Day but the flowers for my step mum did not arrive until Monday - 2 days late. So very disappointed. Why offer Mother's Day flowers etc. when you cannot deliver on time? I should have gone to my local florist who would have delivered on Mother's Day itself.”

Helpful Report

Posted 1 year ago

“I was very disappointed with the flowers I received. They were nothing like the picture displayed on the website and definitely not worth the money I spent.”

Helpful Report

Posted 1 year ago

“Mother’s Day flowers were disgraceful”

Helpful Report

Posted 1 year ago

“Very disappointed with my purchase, Looked nothing like the photo. I did send an email to give my feedback, but feel like I was just fobbed off. "Wait as they are buds and they will open", but that wasn't really my complaint. The colours and everything were completely different and that didn't change over the days. Such a shame but due to this I would not order again or recommend. I did not want to put a review on social media as I do not like to complain, and emailed first to see if it could have been resolved but as I do not feel that was the case I am quite happy to now add a review with the photos to show what I received compared to what I ordered.”

Helpful Report

Posted 1 year ago

“Sadly the first time I have been let down by bunches after many, many years. What I ordered for my mum on mother's Day bore no resemblance to what arrived. I have raised this as a complaint but was told I could receive a 'small box of chocolates' for the broken stem. I think they completely missed the point. Standards not as expected.”

Helpful Report

Posted 1 year ago

“Flowers were minimal and I paid extra for Mothers Day picks that did not arrive. When I wrote to advise that they were missing they offered to send out the picks. Ridiculous considering they would have arrived several days after Mother’s Day when the flowers were already dying!”

Helpful Report

Posted 1 year ago

“It’s a complete rip off. Don’t waste your money buying this. I spent £30 on a bunch of flowers which was so tiny that it would be a shock if it was even £10. I felt stupid spending so much on it and you will too. Don’t be like me and ignore all the negative reviews, either go to a supermarket where you’ll get way more flowers worth the price. Or buy from a different company, because this is a complete scam.”

Helpful Report

Posted 1 year ago

“Floral display was not like the picture .when flowers arrived it was 16:10hrs my mother had already left my house. I had requested delivery before 3pm. Overall was not pleased. I doubt I will use this service again. Very disappointed.”

Helpful Report

Posted 1 year ago

“My mother in law didn’t receive the flowers, they were left outside the front door and were stolen. So much for them being posted through the letterbox!”

Helpful Report

Posted 1 year ago

“The flowers were ordered for Mothers Day, they arrived a day late and were dry and very sad looking. The bouquet did not look as full as that pictured on the website. Very disappointed. I would not use this provider again”

Helpful Report

Posted 1 year ago

“Not happy with purchase”

Helpful Report

Posted 1 year ago

“Delivery company lied about a failed delivery and your complaints team completely disregarded this. Won’t be ordering from here again”

Helpful Report

Posted 1 year ago

“Overpriced for what you receive and the pictures on the website are misleading. Won’t be buying again.”

Helpful Report

Posted 1 year ago

“Don’t purchase from these. Let you pick and pay for a specific delivery day but do not deliver that day. Then don’t accept responsibility.”

Helpful Report

Posted 1 year ago

“Delivery was okay however I paid for an extra large bouquet and what I got was smaller than what I would get at the cheapest value in the supermarket. Very disappointed and will be going back to my usual flower delivery services.”

Helpful Report

Posted 1 year ago

“Very disappointed. My order arrived late and missed the occasion, despite me having ordered weeks in advance. Customer service was even worse, they just didn't want to know. I won't be using Bunches again.”

Helpful Report

Posted 1 year ago

Bunches.co.uk is rated 4.7 based on 198,074 reviews