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Bunches.co.uk Reviews

4.7 Rating 198,075 Reviews
92 %
of reviewers recommend Bunches.co.uk
4.7
Based on 198,075 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Bunches.co.uk Reviews

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Purchased the pretty in peach letterbox flowers for my mum for her birthday 2 of the flower heads were snapped of and one of the butterfly wings was broken
Helpful Report
Posted 1 year ago
Thank you for your review. We are so sorry to hear that your blooms arrived looking disappointing, that's never what we want. We always hope to deliver happiness with our flowers. We take great care in preparing and packaging our bouquets so that they arrive to our customers in the best possible condition. We are sorry that this has not been the case on this occasion, If you could please get in touch with our team on flowers@bunches.co.uk with some more information we would be happy to take a look and make this right. Kind Regards - Bunches
Posted 1 year ago
The flowers were ordered for my parents 71st Wedding Anniversary and I found a nice photograph of some colourful flowers (my parents both have eyesight problems and need something bright). When I arrived at their house 3 or 4 days later I noticed they were withered and there was a lot of greenery and not so many flowers as was on the website photograph. I felt upset for them as they didn't get the 'large bouquet' that I thought they were getting and I felt that the amount of money I paid for them was too much.
Helpful Report
Posted 1 year ago
Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches
Posted 1 year ago
Disappointing. Only one stem of gypsophilia and some flowers going brown already on delivery.
Helpful Report
Posted 1 year ago
Sadly the house plant died after 24 hours here
Helpful Report
Posted 1 year ago
Thank you for your review. We are so sorry to hear that your blooms arrived looking disappointing, that's never what we want. We always hope to deliver happiness with our flowers. We take great care in preparing and packaging our bouquets so that they arrive to our customers in the best possible condition. We are sorry that this has not been the case on this occasion, If you could please get in touch with our team on flowers@bunches.co.uk with some more information we would be happy to take a look and make this right. Kind Regards - Bunches
Posted 1 year ago
The delivery was on the right day and the flowers beautiful, but the accompanying card was blank. This lead to confusion as to who had sent them.
Helpful Report
Posted 1 year ago
you dint get much for the money. I dont think I would use again
Helpful Report
Posted 1 year ago
I sent these flowers to a friend. I was a bit disappointed actually. Didn’t seem like a lot of flowers for the money.
Helpful Report
Posted 1 year ago
Sorry the flowers were under whelming and arrived two days late
Helpful Report
Posted 1 year ago
Unfortunately I was really disappointed the flowers that were delivered to a friend as a thank you were nothing like the bunch I had ordered and half the size. They also were delivered a day later than expected. Very upsetting as £35 for a very small bunch seems too expensive
Helpful Report
Posted 1 year ago
from 18 peonies not even half of them open and they have no scent
Helpful Report
Posted 1 year ago
Disappointed at the flowers. They looked quite bedraggled. I’m sorry to say will not be using you again..
Helpful Report
Posted 1 year ago
Although left on the right doorstep the recipient didn't receive them
Helpful Report
Posted 1 year ago
Voucher code pointless. Useless Couriers.
Helpful Report
Posted 1 year ago
Bought flowers as a thank you for my friend. I was disappointed with the flowers received, cost me loads of money and we counted 10 carnations and one sprig of gymsophelia, absolutely disgusting, I would rather buy from a supermarket at least my friend would have got a decent bunch of flowers, would not order from bunches again😞
Helpful Report
Posted 1 year ago
Delivery was on time but was really disappointed with the size of the bouquet. It was small. Don’t think I will use this company again,I wish I had stuck to my usual supplier. On this occasion known was far better than the unknown.
Helpful Report
Posted 1 year ago
The flowers looked nothing like the images shown and I paid for a ‘large’ bunch. Will not be using this service again.
Helpful Report
Posted 1 year ago
Unfortunately the plant arrived two days late for a 70th birthday
Helpful Report
Posted 1 year ago
Didn’t deliver on estimated day it advised. I wanted flowers to arrive on a certain day for an 18th birthday. Flowers arrived two later! This spoiled the occasion and surprise. Won’t use Bunches again
Helpful Report
Posted 1 year ago
booked in advance for a birthday and didn't arrive until three days after the date.
Helpful Report
Posted 1 year ago
This is the second time we have had flowers droop within less than a week. We have used you several times in the past, and this is not the high standard that we had come to expect. The Carnations were sent to someone who trained in Carnation growing in an earlier life and he commented that these were lower-grade flowers with weak stems. If this is due to cost-cutting, it does not help your profile to be a 5-star supplier of cut flowers
Helpful Report
Posted 1 year ago
Bunches.co.uk is rated 4.7 based on 198,075 reviews