Bunches.co.uk Reviews

4.7 Rating 198,100 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,100 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers did not look like the pictures on the website.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand-tied selection and would therefore need to be arranged on arrival and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 1 year ago

“Purchased the pretty in peach letterbox flowers for my mum for her birthday 2 of the flower heads were snapped of and one of the butterfly wings was broken”

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Posted 1 year ago

Thank you for your review. We are so sorry to hear that your blooms arrived looking disappointing, that's never what we want. We always hope to deliver happiness with our flowers. We take great care in preparing and packaging our bouquets so that they arrive to our customers in the best possible condition. We are sorry that this has not been the case on this occasion, If you could please get in touch with our team on flowers@bunches.co.uk with some more information we would be happy to take a look and make this right. Kind Regards - Bunches

Posted 1 year ago

“The flowers were ordered for my parents 71st Wedding Anniversary and I found a nice photograph of some colourful flowers (my parents both have eyesight problems and need something bright). When I arrived at their house 3 or 4 days later I noticed they were withered and there was a lot of greenery and not so many flowers as was on the website photograph. I felt upset for them as they didn't get the 'large bouquet' that I thought they were getting and I felt that the amount of money I paid for them was too much.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 1 year ago

“Disappointing. Only one stem of gypsophilia and some flowers going brown already on delivery.”

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Posted 1 year ago

“Sadly the house plant died after 24 hours here”

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Posted 1 year ago

“The delivery was on the right day and the flowers beautiful, but the accompanying card was blank. This lead to confusion as to who had sent them.”

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Posted 1 year ago

“you dint get much for the money. I dont think I would use again”

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Posted 1 year ago

“I sent these flowers to a friend. I was a bit disappointed actually. Didn’t seem like a lot of flowers for the money.”

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Posted 1 year ago

“Sorry the flowers were under whelming and arrived two days late”

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Posted 1 year ago

“Unfortunately I was really disappointed the flowers that were delivered to a friend as a thank you were nothing like the bunch I had ordered and half the size. They also were delivered a day later than expected. Very upsetting as £35 for a very small bunch seems too expensive”

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Posted 1 year ago

“from 18 peonies not even half of them open and they have no scent”

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Posted 1 year ago

“Disappointed at the flowers. They looked quite bedraggled. I’m sorry to say will not be using you again..”

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Posted 1 year ago

“Although left on the right doorstep the recipient didn't receive them”

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Posted 1 year ago

“Voucher code pointless. Useless Couriers.”

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Posted 1 year ago

“Bought flowers as a thank you for my friend. I was disappointed with the flowers received, cost me loads of money and we counted 10 carnations and one sprig of gymsophelia, absolutely disgusting, I would rather buy from a supermarket at least my friend would have got a decent bunch of flowers, would not order from bunches again😞”

Helpful Report

Posted 1 year ago

“Delivery was on time but was really disappointed with the size of the bouquet. It was small. Don’t think I will use this company again,I wish I had stuck to my usual supplier. On this occasion known was far better than the unknown.”

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Posted 1 year ago

“The flowers looked nothing like the images shown and I paid for a ‘large’ bunch. Will not be using this service again.”

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Posted 1 year ago

“Unfortunately the plant arrived two days late for a 70th birthday”

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Posted 1 year ago

“Didn’t deliver on estimated day it advised. I wanted flowers to arrive on a certain day for an 18th birthday. Flowers arrived two later! This spoiled the occasion and surprise. Won’t use Bunches again”

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Posted 1 year ago

“booked in advance for a birthday and didn't arrive until three days after the date.”

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Posted 1 year ago

Bunches.co.uk is rated 4.7 based on 198,100 reviews