Bunches.co.uk Reviews

4.7 Rating 202,008 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 202,008 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a bunch of Freesias for Mothering Sunday. Given a very measly bunch with a few of the flowers already wilting. For £25 was a pretty shocking display. Had ordered from Bunches a few years ago and had been relatively impressed.”

Helpful Report

Posted 7 years ago

Thank you for your review, I'm very sorry to hear of your disappointment regarding your recent flower gift. We would be very happy to look into this matter further for you, please could you contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you

Posted 7 years ago

“The picture displayed on the internet was vey different from that received. Very disappointed that the cost of the flowers was so high compared to what was received. For a 1/4 of the price I could have got more and better from my local supermarket but wanted my partner to have them delivered to the door.”

Helpful Report

Posted 7 years ago

Thank you for your review Chris, I'm very sorry to hear of your disappointment regarding your recent flower gift. We would be very happy to look into this matter further for you, please could you contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you

Posted 7 years ago

“Very disappointed my card was not put in box and there was no delivery note so that my Mum could contact you to find out who they were from and was awkward for her ringing round everybody she thought they may of been from. Started using and recommending you last year but need to be convinced to use your services again.”

Helpful Report

Posted 7 years ago

Thank you for your review Jacqueline, I'm very sorry to hear of your disappointment regarding the missing gift card that was not included with your recent flower gift. We would be very happy to discuss this matter with you further. If this is something that you would like to do please could you contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you

Posted 7 years ago

“The flowers were not open when my mother received them so they just looked like a bunch of stems!”

Helpful Report

Posted 7 years ago

“Booked for mothers day, requested delivery on the saturday before mothers day but for some reason they delivered them on the thursday, however they had been dispatched on the sat prior so sat in a dark box for 5 days. Most of the flowers were ok but the roses nearly dead straight away. Used this company last year but wont use again now my mum was disappointed.”

Helpful Report

Posted 7 years ago

Thank you for your review Robert, I'm very sorry to hear of your disappointment regarding the delivery of your recent flower gift. We would be very happy to look into this matter further for you, please could you contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you

Posted 7 years ago

“The flowers for Mother's Day arrived on the Friday before in a poor state and lasted only a couple of days before dyeing.....”

Helpful Report

Posted 7 years ago

Thank you for your review Toni, I'm very sorry to hear this and for all the disappointment this matter has caused. We would be very happy to look into this further with you, please could you contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you.

Posted 7 years ago

“Unfortunately the flowers turned up so late (despite paying for special delivery) the recipient (on Mother’s Day) didn’t get the flowers.”

Helpful Report

Posted 7 years ago

Thank you for your review Holly, I'm very sorry to hear of your disappointment regarding the delivery of your recent flower gift. We would be very happy to look into this matter further, please could you contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you.

Posted 7 years ago

“Had these delivered for my mum for Mother’s Day. Was really disappointed when I saw them as there was hardly any flowers and just a lot of greenery! I’ve ordered from bunches before but never actually seen the flowers. Really doubt if I’ll order from them again.”

Helpful Report

Posted 7 years ago

Thank you for your review Rhoda, I'm very sorry to hear of your disappointment regarding your recent flower gift. We would be very happy to look into this matter further, if you could please contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you.

Posted 7 years ago

“The flowers were ok, but not special (they were supposed to be for mother’s day)!!! In my opinion the smallest bunch of flowers I’ve ever seen for the price. I’ve seen better for MUCH less in the supermarket (even on Mother’s Day). Delivery fine and reasonable price for a Sunday. Packaged fine too. Blink and you missed the chocolates and the card was small and crumpled up. As the item wasn’t damaged/lost or broken there wasn’t a lot I could do. Just really disappointed!!”

Helpful Report

Posted 7 years ago

Thank you for your review Sara, I'm very sorry to hear of all your disappointment regarding these issues. We would be very happy to discuss this matter with you further, if this is something that you would like to do please do contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you.

Posted 7 years ago

“The flowers arrived, some were dead and the whole bunch were not looking very attractive at all.”

Helpful Report

Posted 7 years ago

Thank you for your review Lee, I'm very sorry to hear of your disappointment regarding your recent flower gift. We would be very happy to look into this matter further with you, please contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you

Posted 7 years ago

“Didn't look like the picture at all could have got a nicer bunch of flowers from tesco”

Helpful Report

Posted 7 years ago

Thank you for your review Shelly, I'm very sorry to hear of your disappointment regarding your recent flower order. We would be very happy to look into this matter further with you, please could you contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you.

Posted 7 years ago

“Not Bunches fault, but the person delivering the flowers left them at the back door without ringing the bell on the front door or knocking. Because of this, my mum (who was in the house at the time) didn't know the flowers were there until I called her in the evening to tell her I'd received an email to say they had been "signed for" by "back door". So the flowers weren't in a brilliant condition when she got them inside the house.”

Helpful Report

Posted 7 years ago

Thank you for the review Zoey, I'm very sorry to hear of your disappointment regarding the delivery of your recent flower gift. We would be happy to discuss this issue with you further. If this is something that you would like to do please could you contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you.

Posted 7 years ago

“Flowers turned up on time, but sooooo disappointed with the size of the bouquet”

Helpful Report

Posted 7 years ago

Thank you for your review Sarah, I'm very sorry to hear of your disappointment regarding the size of your recent flower gift. We would be very happy to discuss this matter with you further. If this is something that you would like to do please do contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you.

Posted 7 years ago

“Massively, massively overpriced for what turned out to be a miserably small posy ordered for Mother's Day. Picture in the ad was very misleading, suggesting a large, vibrant arrangement. Some petals were already dying off, the stems were so short I didn't need a vase, just a glass. Rip off. The only good thing I can say is that delivery was quick.”

Helpful Report

Posted 7 years ago

Thank you for your review Owen, I'm very sorry to hear of your disappointment regarding the size of your recent flower gift. We would be very happy to discuss this matter with you further. If this is something that you would like to do please could you contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you.

Posted 7 years ago

“Lovely design but tje bouquet was far smaller than I was expecting I could have bought a bigger bunch of flowers from elsewhere for the same price. Thus I am unlikely to purchase from Bunches again.”

Helpful Report

Posted 7 years ago

Thank you for your review, I'm very sorry to hear of your disappointment regarding the size of your recent flower gift. We would be very happy to discuss this matter further. If this is something that you would like to do please could you contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you.

Posted 7 years ago

“I ordered a large bunch, and it came as three small bunches. As it was suppose to be a mother’s day gift it looked a bit mean.”

Helpful Report

Posted 7 years ago

Thank you for your review, I'm very sorry to hear of your disappointment regarding your recent flower flower. We would be very happy to discuss this matter further, if this is something that you would like to do please could you contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you.

Posted 7 years ago

“My grandmothers flowers turned up at 5pm even though I paid for delivery by 11am. The card was pathetically small, box of chocolates were tiny and the flowers were like a miniature version of what was shown online, looked about £5 worth of stuff to be honest. Unfortunately this was my grandmothers last mother’s day as she passed away on 13/03, would have liked her last bouquet to have looked half decent. I will never be ordering from this website again.”

Helpful Report

Posted 7 years ago

Thank you for your review, I'm very sorry to hear of your sad news and of all your disappointment this matter has caused. We would be very happy to discuss these with you further. If this is something that you would like to do please do contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you.

Posted 7 years ago

“Delivered a day early and the flowers were a very very small bunch and died after a few days.”

Helpful Report

Posted 7 years ago

Thank you for your review Rochele, I'm very sorry to hear of your disappointment regarding both the delivery and of your recent flower gift. We would be very happy to discuss these issues with you further. If this is something that you would like to do please could you contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you.

Posted 7 years ago

“Ordered a larger size bouquet of flowers for mothers day, but the bouquet that was delivered did not match the image on the website. A very small bunch of flowers that looked really disappointing and did not reflect the price paid. Full of gypsophilia and very few actual flowers.”

Helpful Report

Posted 7 years ago

Thank you for your review Claire, I'm very sorry to hear of your disappointment regarding your recent flower gift. We would be very happy to look into this matter further with you. Please could you contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you.

Posted 7 years ago

“My mother’s day Flowers didn’t get delivered until 3 days after the agreed delivery date.”

Helpful Report

Posted 7 years ago

Thank you for your review Sarah, I'm very sorry to hear of your disappointment regarding the delivery of your recent flower gift. We would be very happy to discuss this matter further with you. If this is something that you would like to do please could you contact our Customer Support Team on either flowers@bunches.co.uk or 0800 626 249. Thank you.

Posted 7 years ago

Bunches.co.uk is rated 4.7 based on 202,008 reviews