Bunches.co.uk Reviews

4.7 Rating 198,031 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recipient was sadly not that impressed with the flowers. It was meant to be a hand tied bouquet with extra and from her feedback it was clearly quite average. They also left it on the doorstep without even bothering to knock when there were people in all day. So I had to text and say look on your dioorstep which defeated the element of creating a lovely surprise. Unlikely to use you again sadly”

Helpful Report

Posted 2 months ago

“Delivery was a day later than requested. Flowers were therefore not as easily revived. Disappointed as they were both Christmas gifts.”

Helpful Report

Posted 2 months ago

“I ordered flowers on the 4th Dec to be delivered on the 7th I had tex on Friday 6th to say flowers had been picked up and would be delivered after hearing from my daughter that no flowers had been delivered I checked on iPad and new message appeared saying flowers would be delivered on Monday 9th ..?...?. who were there? Into an argument.”

Helpful Report

Posted 2 months ago

“I was a little disappointed with the flowers received. The gypsophola was snapped in several places and the boquet was a little bit on the thin side. I have purchased a few extra carnations and gyp to fill in the gaps.”

Helpful Report

Posted 2 months ago

“The cyclamen plant I ordered was barely acceptable and no where as good as the ones portrayed in the advertisement pictures. Please be more realistic with the promotional literature and supply better quality merchandise. This is not the first time I have received goods of inferior quality to that advertised.”

Helpful Report

Posted 2 months ago

“Got sent a photo of the flower's I'd sent and I wasn't very impressed with them”

Helpful Report

Posted 2 months ago

“Unfortunately my order still hasn’t been delivered, two days after the date for delivery. I hope the flowers won’t have spoiled when they eventually arrive!”

Helpful Report

Posted 2 months ago

“I’ve bought several lovely Boquets from yourselves but unfortunately my recent one not so, which was very upsetting.”

Helpful Report

Posted 2 months ago

“Disappointed in the quality flowers barely lasted 3 days before wilting and having to through them away”

Helpful Report

Posted 2 months ago

“Flowers arrived a day late but suppose that was down to royal mail. Also the plant was packed upside down so most of the flowers had broken off luckily the recipient knows how to look after them”

Helpful Report

Posted 2 months ago

“Luckily my nan loved the flowers she received! I was unfortunately slightly disappointed as I didn’t feel they looked like the picture advertised. They did not contain any blue flowers, the bunch was completely white once all opened up. The service was quick, easy and delivered early morning on her birthday which was lovely. I would give the full 5 if maybe some customer photos were posted, but lovely service and lovely flowers regardless. I would still use this service again, but just being mindful you may not receive exactly what is pictured as expected, but also be mindful you may not receive all the flowers pictured.”

Helpful Report

Posted 2 months ago

“The product was excellent but neither gift included the message from my 94 year old mother to her brother and sister who she hasn’t seen since before Covid so that was a big disappointment”

Helpful Report

Posted 2 months ago

“I bought for my sister and her family at Christmas. I decided to check the contents and I'm so pleased I did. Very disappointed with how the hamper was packed. The bottle, although well protected, was very sticky so had obviously leaked out slightly and the cardboard box containing the mince pies was a little squashed underneath. I have rearranged the contents and it now looks presentable and the products seem to be good quality. I'm sure my sister will pass on her own review once consumed”

Helpful Report

Posted 2 months ago

“Arrived a day late for a birthday”

Helpful Report

Posted 2 months ago

“I've used bunches for many years , I'd ordered a gift my my sister in laws 70th birthday , she sent me a photo and I was a bit disappointed with what she sent , it looked smaller than I thought she'd get , she said one bloom was broken. I understand that can happen.”

Helpful Report

Posted 2 months ago

“I wouldn't know I sent the flowers to a Dying woman”

Helpful Report

Posted 2 months ago

“Was very surprised to discover how small the bouquet was. Have used Bunches for several years as gifts and now I’m wondering they’ve always been so tiny :(”

Helpful Report

Posted 2 months ago

“Bouquet took an extra day to arrive and the greenery was starting to wilt and small white flowers starting to go brown. Roses not expected to last for more than two or three days, but other plants looked ok.”

Helpful Report

Posted 2 months ago

“Unfortunately didn’t arrive on preferred delivery date and a bit sparse flower wise also no seed packets or bits which normally there is . I have never experienced this with bunches as normally they are great ! hence why I’ve used them again again .”

Helpful Report

Posted 3 months ago

“Quick efficient service lovely flowers great rate”

Helpful Report

Posted 3 months ago

Bunches.co.uk is rated 4.7 based on 198,031 reviews