Bunches.co.uk Reviews

4.7 Rating 199,727 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 199,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ok flowers, but I bought the large order and it didn't match the size that was in the picture.”

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Posted 3 months ago

“Flowers ok but given I bought the largest bunch disappointed with size”

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Posted 3 months ago

“Sadly I was very disappointed in the quality of the flowers this time. This was a birthday gift for my friend. I normally get my flowers, if I have a special occasion from Bunches and the normally are of a high standard.”

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Posted 3 months ago

“Not impressed, even though I was given a discount as a first timer, I asked the girlfriend to send me a photo of the bunch of flowers, which she did, I didn't think it was worth the money.”

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Posted 3 months ago

“These were sent to my sister in law and looked like a full bunch in the photo when ordering but when she sent me the image I was a little disappointed they didn’t look very full or many.”

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Posted 3 months ago

“Not as good as the picture”

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Posted 3 months ago

“Bunch of flowers was smaller than expected. Chose medium size but didn't look medium. Disappointed.”

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Posted 3 months ago

“Very disappointed at only 3 iris & only 3 freesias with a lot of solidago filling in. What my friend received was nothing like the picture on the website! However she was pleased as she didn't know any different.”

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Posted 3 months ago

“Website is user-friendly. Two suggestions for improvement: I) easier text editing features. Ii) send notification when card has been posted.”

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Posted 3 months ago

“Flowers arrived laying down. Two of the twelve stems were broken.”

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Posted 3 months ago

“Would normally give more stars as used before but flowers were for a gift for a Birthday and were delivered to wrong address and therefore having to go hunting for them only for them. Once detected they were looking rather limp and sorry for themselves.”

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Posted 3 months ago

“Sadly fllowers were refused, so lost out on £60”

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Posted 3 months ago

“I was very disappointed to learn from the recipient that several flowers were broken & had to be cut off. I would consider the flowers damaged but not by the deliverer.”

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Posted 3 months ago

“I think it was jolly expensive for a small bunch PLUS postage also rang the bell and left on doorstep not a very good welcome x I think I will stick to Waitrose or M&S in future.”

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Posted 3 months ago

“I have used Bunches for many years. Finding prices a bit challenging these days ( Aldi flowers are beautiful and CONSIDERABLY cheaper - although I appreciate using a delivery service incurs costs). I was also disappointed by the accuracy and transparency of the tracking service, which gave false information - explained to me when I contacted Bunches by email). I will probably use less in the future and then only if no other suitable way of sending flowers. Thank you”

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Posted 3 months ago

“order processed timley, delivered late in the day after 6pm some of the roses had slight cold burn on the out most petals slightly disappionted as normaly flowers are upmost of qualtiy, rest bunch in good order”

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Posted 3 months ago

“Bouquet doesn’t look like the photo on the website - when it came the bunch was a lot smaller than advertised. They look like petrol station flowers”

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Posted 3 months ago

“Pretty but nowhere near as big a bunch as expected glad I didn't pay full price!”

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Posted 3 months ago

“I was excited to receiving these for my table at Christmas, however I was really disappointed and had the pop out a buy more flowers to bulk out the arrangement. I don't think I'll be ordering again.”

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Posted 3 months ago

“Sadly the post office delivered a plant but it was destroyed by its journey. Probably needed more secure packing during transit. Elderly aunt had to replant it and clean up the addional gift. However when I rang bunches to complain the customer service lady Alison, was very helpful and sympathetic and arranged for addional flowers to be delivered to aunt. I was satisfied with her efficient service.”

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Posted 3 months ago

Bunches.co.uk is rated 4.7 based on 199,727 reviews