Bunches.co.uk Reviews

4.7 Rating 198,036 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,036 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately didn’t arrive on preferred delivery date and a bit sparse flower wise also no seed packets or bits which normally there is . I have never experienced this with bunches as normally they are great ! hence why I’ve used them again again .”

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Posted 3 months ago

“Quick efficient service lovely flowers great rate”

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Posted 3 months ago

“Photo I saw of flowers as delivered appeared less than expected.”

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Posted 3 months ago

“Very good delivery speed. I’m afraid I was rather disappointed with the size of the bouquet though for the price.”

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Posted 3 months ago

“Delivered the day after what was requested, and didn’t look anything like what I ordered….!”

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Posted 3 months ago

“Arrived quite withered, with one flower unable to support itself. They were also very sparse and not at all what the picture showed. Fed and watered for a few days, which revived them slightly. But still quite sad looking and withered.”

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Posted 3 months ago

“Arrived one day late, with 4 days in transit and no moisture for cut flowers, they didn’t arrive in the best of condition. In all the years I have used bunches for sending flowers this is the first time they have not performed at their best.”

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Posted 3 months ago

“very disappointed. i had ordered this flowers 3days in advance to my specific date of delivery and it arrived 2 days later, these were for someone birthday and they did not receive these on their birthday”

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Posted 3 months ago

“no fault on your part but the flowers did not arrive until late on saturday afternoon, when they were expected for a special 50th anniversary on friday 29th Nov”

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Posted 3 months ago

“I was rather disappointed with the flowers I sent to my friend as there were few flowers in the arrangement nothing like the picture on your website.”

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Posted 3 months ago

“Disappointed at the size and quality of the flowers received. Not reflective of the image presented on the website.”

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Posted 3 months ago

“Usually swift and reliable...not this week. The flowers were not delivered on time and by the next day which is when they were delivered they did not look in good condition.”

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Posted 3 months ago

“They were delivered on time but the recipient sent a photo which looked a bit pathetic.”

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Posted 3 months ago

“Your sent the flowers on Sunday where for Tuesday but did not arrive till Wednesday and where looking a bit sorry for their selfs.”

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Posted 3 months ago

“Generally a good site with plenty of selection and a rewards program. The flowers sent were lovely but the large size I odered did not appear as big as the image on the website. Some of the stems did arrive droopy but did improve after a few days with only one or two stems not improving.”

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Posted 3 months ago

“The flowers are very nice but arrived a day late for a birthday.”

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Posted 3 months ago

“The flowers that we sent for an 80th birthday bear no resemblance to the picture on line.I was very disappointed when we saw a photo of them.”

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Posted 3 months ago

“Flowers were fine, but arrived a day late, having been ordered five days earlier.”

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Posted 3 months ago

“I chose a chocolate hamper to be delivered on Friday 22 November 2024 - a Birthday - not a random day - it was not delivered as promised. On following the tracker on Monday 25th November 2024, I could see it was in the dpd depot local to the delivery address. When I spoke to Bunches, they offered a re-delivery from scratch. I found this incredibly odd. Why not just deliver the package already in the system. I requested to speak to a manager who offered a new dispatch too. I explained it was already within a stones throw of the delivery address and why could dpd not deliver it that day instead?? It was already 4 days late. The manager finally realised that was the best solution - she called dpd and they delivered it that afternoon. Perhaps the staff at Bunches do not get a great service from dpd and that is why they try to avoid calling them and instead offer a re-send. This is a real shame as your delivery service is a reflection of your business and if dpd cant get it right - that reflects on you. Being in the business of Birthdays and Anniversaries - the delivery date is really the most important element. I wont use your service again.”

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Posted 3 months ago

“Well packaged with lovely choices although several of the freesias arrived snapped and the bouquet hasn’t lasted as long as I’d hoped.”

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Posted 3 months ago

Bunches.co.uk is rated 4.7 based on 198,036 reviews