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Bunches.co.uk Reviews

4.7 Rating 189,449 Reviews

92 %

of reviewers recommend Bunches.co.uk

Company Reviews

Product Reviews

4.7

Based on 189,449 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.75. Bunches have successfully delivered over 10 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers not delivered on day they were ordered for but they were still fresh. Not worth the money I paid for them though.”

Posted 8 months ago

“Didn't arrive on time.. more Foliage than flowers”

Posted 8 months ago

“Sadly for what we paid we were disappointed”

Posted 8 months ago

“Disappointed that the flowers arrived looking nothing like an arrangement. Totally understand they come in bud but the lack of arranging was neither what I expected or thought I'd paid a lot of mobey gor. Will not buy again.”

Posted 8 months ago

“Disappointed with the flowers as they didn’t match the picture, but they did arrive on time.”

Posted 8 months ago

“Not as full a bouquet as it looked on the website, wouldn’t use again”

Posted 8 months ago

“Flowers were not delivered to recipients door. Not the best quality flowers too.”

Posted 8 months ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 8 months ago

“the flowers came on time however the white roses were whittled down it ruined my anniversary”

Posted 8 months ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with you shortly. Kind Regards - Bunches

Posted 8 months ago

“I have ordered from bunches many times- with the flowers lasting over a month, but this time I ordered for my mums 50th birthday. The flowers only lasted around 5 days and I was greatly disappointed. I have always raved about bunches but this time I was greatly let down”

Posted 9 months ago

Thank you for your review We are sorry to hear the flowers didn't last the 7 days of freshness we guarantee. We will be in touch with you very soon to make this right for you. Kind Regards - Bunches

Posted 9 months ago

“Plant was in too big a box and was lying on its side when delivered to friend be causing some buds to have come off. Very disappointed”

Posted 9 months ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 9 months ago

“Very disappointed that the flowers arrived 2 days late. They were booked 5 days before for a 92nd birthday. When they did arrive they were very nice but defeated the object being late. Won't use this company again.”

Posted 9 months ago

Thank you for your review. We are very sorry to hear your gift arrived later than expected. If you would like to pop an email over to us, we would be happy to look into this further. Please accept our sincere apologies for any disappointment this matter may have caused. Kind Regards Bunches

Posted 9 months ago

“Ordered a bunch of flowered for my friends birthday and only got sent what seemed to be half the bunch shown in the picture online”

Posted 9 months ago

“Received couple broken . But it still nice looking bouquet and I would said it’s more average size - XL ordered but it’s just a bit bigger then Tesco bouquets so don’t expect huge as it shows as size XL but I didn’t expected nothing bigger for price just I’m definitely not ordering again because lasted just a week . A bit weird because ordered from another services and always lasting about month even when buying flowers from Tesco it’s lasting about two weeks so unfortunately It’s not worth at all . Delivery in time . Giving two stars just for delivery in time and nice looking bouquet but not quality . Unfortunately quality low because of lasting”

Posted 9 months ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 9 months ago

“I was dissapointed I could not pick my flowers up from Royal mail it did say they would try on Monday to deliver them but they didn't try they sent them back to you ,they were supposed to deliver them on the Friday but it was Saturday afternoon and by the time I got the email about them all was closed .”

Posted 9 months ago

“Bit disappointed with the flowers..obviously not as many or as full as the picture when I ordered.”

Posted 9 months ago

“Very disappointed with my recent order. Did not arrive on my friends birthday as I wanted, and my friend told me when the flowers arrived they were not in a very good condition. Both myself and my friend always order flowers for each others birthdays and Christmas, but we think maybe we need to look at another supplier as this is the second order from us that has not been of the usual high standard we have come to expect.”

Posted 9 months ago

“After using your company quite a few times and being very pleased with my orders, I was upset and disappointed with the condition of the flowers. Two of the carnation heads were off and two bent halfway down the stem. These flowers were bought in memory of a very special lady and i feel more care should have been taken when packing”

Posted 9 months ago

“were nice but didn’t last very long”

Posted 9 months ago

“I was very disappointed with the flowers sent, which did not mirror the picture on the Bunches website”

Posted 9 months ago

“Flowers were not the best”

Posted 9 months ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 9 months ago

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Bunches.co.uk is rated 4.7 based on 189,449 reviews