Bunches.co.uk Reviews

4.7 Rating 199,744 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 199,744 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering and delivery can’t be faulted, however the flowers delivered on Mother’s Day did not reflect the flowers on the website! Very disappointed!”

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Posted 1 year ago

“2 large flower heads broken when opened”

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Posted 1 year ago

“I ordered a "Florist's Selection" bouquet and was hoping for a nicely designed, sophisticated selection like the ones shown on the website. Unfortunately what was delivered was a gaudy array of leftover stems.”

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Posted 1 year ago

“Was a smaller bunch of flowers than expected for the price”

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Posted 1 year ago

“Flowers were nothing like the picture. £35 for something that was £5 in Tesco. Won’t be using again. Mother’s Day flowers are a rip off.”

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Posted 1 year ago

“Not as good as purchases in previous years. Delivery was on time for Mother's Day but a number of flowers had broken stems and some were wilting.”

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Posted 1 year ago

“Very disappointed with the size of the flowers I ordered for the price I paid ..had better products from other suppliers”

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Posted 1 year ago

“Sadly disappointed. The day after the rubharb and custard bouquet arrived all of the purple flowers dried up and died, despite following the instructions. This shouldn't happen to any freshly cut flowers. So for the price we were left with ten stems of carnations we could have got at any petrol station.”

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Posted 1 year ago

“Flowers are not as advertised”

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Posted 1 year ago

“Wasn't impressed with the flowers, majority of the stems were bent. Was not impressed with the quantity for the money.”

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Posted 1 year ago

“I was honestly quite disappointed with the flowers I received from Bunches. I paired for 22 stems and only received 2, which isn’t a massive issue but I paid the additional money for 22 stems. I was also quite sad to see the quality of the flowers. They were over bloomed and ragidy, more than you’d expect just from the post. I was also sadly disappointed with the lack of luster the flowers had generally. The only positive was the fact the flowers were delivered on time”

Helpful Report

Posted 1 year ago

“The flowers were the the best quality and did not match the preview image shown. I was very disappointed with the quality with cost that came with them.”

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Posted 1 year ago

“Where as the flowers were eventually ok, they were delivered to a completely incorrect address and only the kindness of a stranger resulted in my mother getting her flowers”

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Posted 1 year ago

“Ordered for mother's day, very disappointed with the bouquet delivered, nothing like the photos”

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Posted 1 year ago

“The orchid flowers were lovely along with the card which was exactly what i had written. However i had specifically pressed for the delivery to arrive on Sunday for mother’s day and it arrived a day early which was a bit of a shame as it was a surprise.”

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Posted 1 year ago

“Number of stems not as advertised, several missing”

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Posted 1 year ago

“Ordered 2 of these at same time meant to arrive Saturday before mother day one arrived the other didn’t arrive till later Sunday afternoon. Which meant I could give one to my mother when we went to visit!! Very disappointed!! And i thought for the price it would be a proper pot not just a plastic one covered in material! Again very disappointed. Don’t think I’ll order from here again.”

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Posted 1 year ago

“Rather a lacklustre bunch arrived and even after 24hrs in water, they still seemed a bit sad. Unlikely to order again.”

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Posted 1 year ago

“Less than I was expecting very disappointed”

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Posted 1 year ago

“Flowers arrived on time but unfortunately only lasted a few days before they started to droop and die. Not the normal standard I've come to expect from Bunches”

Helpful Report

Posted 1 year ago

Bunches.co.uk is rated 4.7 based on 199,744 reviews