“Would leave 0 stars if able to, payed £29.99 for flowers that look as if they have been pulled from a grave and a cake that’s all smashed, my mother is extremely disappointed with her mother’s day gift and now I need to splurge another £20 for half decent flowers from a supermarket. DO NOT RECOMMEND”

Helpful Report

Posted 6 years ago

Good Afternoon Thank you for your review. We are sorry to hear that you have been disappointed with your recent flower gift. If you would like to send an email over to flowers@bunches.co.uk or call us on 01623 750343, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 6 years ago

“Sunshine delight flowers have not delighted my mother on Mother's Day. Flowers that arrived today look hardly like the advertised flowers. Bouquet it definitely is not!”

Helpful Report

Posted 6 years ago

Good Afternoon Thank you for your review. We are extremely sorry to hear that you have been disappointed with your recent flower gift. This is very disappointing as we always aim to make every order perfect. After looking into your order, we can see that you have recently been in touch and a full refund has been issued to you with our sincerest apologies for the disappointment caused. Please do allow 3-5 working days for this to be credited into your account. Please accept our sincerest apologies for the disappointment caused. Kind Regards - Bunches

Posted 6 years ago

“Ordered my mums Mothers Day flowers on the 11th March to arrive on Saturday 30th... never arrived so ended up paying for more flowers from another place last minute even though I had spent £30 on these ones! Wont use again unfortunately, really disappointed. Bunches have since offered to send me replacements which is nice but now too late for Mothers day and to be honest it is expected if I am not going to receive a refund for them..”

Helpful Report

Posted 6 years ago

Good Afternoon Thank you for your review. We are sorry to hear that you have been disappointed with your recent flower gift. If you would like to send an email over to flowers@bunches.co.uk or call us on 01623 750343, we will be happy to look into this further for you. We can also look at other alternatives on how we can resolve this for you. Kind Regards - Bunches

Posted 6 years ago

“Sunshine delight! I think not, only giving them one star as I can’t give them none! Not as pictured, look like funeral flowers with a couple of yellow carnations thrown in! Definitely not in bud, browning already, damaged petals and leaves, be lucky if they last until the end of the day!”

Helpful Report

Posted 6 years ago

Good Afternoon Thank you for your review. We are sorry to hear that you have been disappointed with your recent flower gift. If you would like to send an email over to flowers@bunches.co.uk or call us on 01623 750343, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 6 years ago

“Extremely disappointed and annoyed with what I was delivered. £23.99 for what I thought would be a bouquet of flowers. Arrived as 2 bunches which look like they have been bought in a local garage for a few pounds each. Leaves already browning and after one day they don't look like they will have much life left in them.”

Helpful Report

Posted 6 years ago

Good Afternoon Thank you for your review. We are sorry to hear that you have been disappointed with your recent flower gift. If you would like to send an email over to flowers@bunches.co.uk or call us on 01623 750343, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 6 years ago

“Ordered flowers for mothers day. Due to be delivered yesterday. A mother with no flowers on mothers day . Appalling service.”

Helpful Report

Posted 6 years ago

Good Afternoon Thank you for your review. After looking in to your order further I can see that you opted for the free First-Class postal delivery; this service comes with a 95% chance of the gift arriving on the date selected, however this is not a guarantee. This information is provided on our website and again on the email confirmation sent after the order is placed. We do recommend that if a specific delivery date is required that you upgrade to our courier service. We would expect your gift to arrive no later than 6pm today. Please accept our sincere apologies for any disappointment caused. Kind Regards - Bunches

Posted 6 years ago

“My poor mums flowers look rediculous compared to what I bought. Not happy at all. She arranges flowers too, so did the best she could.”

Helpful Report

Posted 6 years ago

Good Afternoon Thank you for getting in touch with us. We are sorry to hear that you have been disappointed with your gift. Our bouquets are displayed online alongside a full description of what is included. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. We recommend the recipient follow the care instructions provided, and if after a couple of days, they remain unhappy with your gift, please do get in touch and we will be more than happy to investigate this further. If you do need to contact us, you can do this by calling us on our customer support line on 01623 750343 or via email on flowers@bunches.co.uk. Please accept our sincere apologies for any disappointment caused. Kind Regards - Bunches.

Posted 6 years ago

“Very disappointed. Looked nothing like the picture. Could have got more for my money at the local shop!!!”

Helpful Report

Posted 6 years ago

Good Afternoon Thank you for your review. We are sorry to hear that you have been disappointed with your gift. Our bouquets are displayed online alongside a full description of what is included. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. We recommend the recipient follow the care instructions provided, and if after a couple of days, they remain unhappy with your gift, please do get in touch and we will be more than happy to investigate this further. You can contact us via email on flowers@bunches.co.uk or on our customer support line on 01623 750343 if needed. Please accept our sincere apologies for any disappointment caused. Kind Regards - Bunches

Posted 6 years ago

“For the 1st time ever I was disappointed in the bunch of flowers that were delivered 5 stems were dead and the rest looked wilted”

Helpful Report

Posted 6 years ago

Good Afternoon Thank you for your review. We are sorry to hear that you have been disappointed with your recent flower gift. If you would like to send an email over to flowers@bunches.co.uk or call us on 01623 750343, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 6 years ago

“I still have not got my delivery and it's after 6pm I payd extra to be on this day as my wife and kids are out all day so now I believe that I will have to buy new somewhere. And problem for thanks that this is my wife's first Mothers day I am it happy at all with 5his company service and have not been provided with delivery tracking number or delivery drivers contact. And I have left mine number to call or message me if it's delayed delivery there is no update. Ordering from this company first and defenetly last time”

Helpful Report

Posted 6 years ago

Good Afternoon Thank you for your review. We are sorry to hear that you have been disappointed with your recent flower gift. If you would like to send an email over to flowers@bunches.co.uk or call us on 0800 626 249, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 6 years ago

“Rubbish Bouquet - will never use Bunches again”

Helpful Report

Posted 6 years ago

Good Afternoon Thank you for your review. We are sorry to hear that you have been disappointed with your recent flower gift. If you would like to send an email over to flowers@bunches.co.uk or call us on 0800 626 249, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 6 years ago

“The flowers turned up damanged, half dying (not buds as advertised) and even if they were in good condition they wouldn’t have looked like the picture at all. I had to go buy shop flowers to add to them for mothers day so they didn’t look so awful.”

Helpful Report

Posted 6 years ago

Good Afternoon Thank you for your review. We are sorry to hear that you have been disappointed with your recent flower gift. If you would like to send an email over to flowers@bunches.co.uk or call us on 0800 626 249, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 6 years ago

“Had flowers delivered from my daughter for mothers day could of got them from Tesco's for a fiver nothing like the pictures .large bunch on pic small bunch came like you get from tresco.”

Helpful Report

Posted 6 years ago