“Very disappointed with the quality of the blooms, will not use again”

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“Very disappointed as I ordered the Birthday Cake gift with additional butterflies after seeing the photo in the brochure which has at least 14 carnations displayed whereas the one delivered to my daughter in law has only 9 blooms so not what I was expecting”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“Iv been using your company for some time now but the last 2 lots of flowers I have sent to my mum were very poor it a shame because she loves her flowers”

Helpful Report

Posted 4 years ago

Thank you for your review. We are so sorry to hear that your blooms arrived looking disappointing, that's never what we want. We always hope to deliver happiness with our flowers. We take great care in preparing and packaging our bouquets so that they arrive to our customers in the best possible condition. We are sorry that this has not been the case on this occasion, If you could please get in touch with our team on flowers@bunches.co.uk with some more information we would be happy to take a look and make this right. Kind Regards - Bunches

Posted 4 years ago

“Awful. Pictures are not accurate representation of flowers delivered”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 4 years ago

“I wasn’t impressed with the flowers that were sent to my mum. There were hardly any flowers in the bunch. I have been impressed by your flowers before that’s why I always use your company. I think I will look else where for future deliveries. Thank you for your business. E Frame”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“I sent a thank you bunch to my friend and they were dried and wilted up and frankly embarrassing- I have used your company for years and was extremely disappointed and annoyed at the waste of money etc”

Helpful Report

Posted 4 years ago

Thank you for your review. We are so sorry to hear that your blooms arrived looking disappointing, that's never what we want. We always hope to deliver happiness with our flowers. We take great care in preparing and packaging our bouquets so that they arrive to our customers in the best possible condition. We are sorry that this has not been the case on this occasion, If you could please get in touch with our team on flowers@bunches.co.uk with some more information we would be happy to take a look and make this right. Kind Regards - Bunches

Posted 4 years ago

“Flowers and plants sent greatly appreciated! Any flowers we have received have been top quality and in superb condition! Would use Bunches without fear.”

Helpful Report

Posted 4 years ago

Thank you for your review. We are pleased to hear you have been happy with our gifts and services. We notice that you have rated us 1 star. If there has been any particular reason for this we would be grateful to hear about it . If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“What a crappy bunch.”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 4 years ago

“Flowers were rubbish for the price”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“Flowers that arrived were very poor quality very disappointed”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“We received a picture of the flowers we had sent through Bunches which bore no resemblance to the picture online, just 6 roses and some greenery, there are at least 12 roses on your photo , very disappointing i feel we should have a refund.”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“All delivered on time. Thankyou!”

Helpful Report

Posted 4 years ago

Thank you for your review. We are pleased to hear you have been happy with our gifts and services. We notice that you have rated us 1 star. If there has been any particular reason for this we would be grateful to hear about it . If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“I found it impossible to order a bunch of flowers for delivery at Christmas. I have moved home and also changed my bank and card number. Your computer seemed unable to understand. I did finally get a bunch delivered early in January. A second bunch I required was also impossible so I used another company.”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear that your struggled to make a payment on our website. We do have a customer support number and an online chat facility for any help that is needed if you are having any problems when placing your order. Once again, our apologies for any disappointment this matter may have caused. Kind Regards - Bunches

Posted 4 years ago

“Cant coment on the flowers as they haven't arrived. Despite paying extra for tracking. Was meant to arrive 10.40 to 1.40. So my rating is bad for the fact they haven't arrived when they were supposed to Not happy.”

Helpful Report

Posted 4 years ago

Thank you for your review, after looking at the order number you have provided we can see that gift has been delivered on the date requested. If you have provide an incorrect order number, please get in touch with us via email flowers@bunchese.co.uk, with further information and we can then review this for you. Please accept our sincere apologies for any disappointment this matter may have caused. Kind Regards Bunches

Posted 4 years ago

“I paid extra for a special delivery and the date given by you was not met but delayed for several days. I made 3 orders over Xmas and the order for Scotland was not achieved. Sorry but you let mr down”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“I would mever buy from this site again as I ordered for my friend 60th. When she showed me the photo, I was shocked for the tiny bunch she received . Completely deceiving from the photo when bought. HP Harrow, Middlesex”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 4 years ago

“Very disappointing flowers - ordered 12 and only 11 arrived and very sparse and half dead flowers”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“I was very disappointed the flowers looked droopy with no life”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“My sisters 50th birthday flowers were the smallest bunch Iv ever seen, I’m extremely disappointed”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 4 years ago

“Dreadful! I ordered flowers on Friday 18th December and they weren't delivered until the 23rd? Goodness knows what state they would have been in and when I contacted a member of your staff they just referred me back to the Royal Mail tracking site! They were sympathy flowers and would have arrived looking awful!!!! Thanks”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Bunches.co.uk Reviews