Bunches.co.uk Reviews

4.7 Rating 201,918 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,918 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did send them an email to let them know the on-line ordering was a nightmare at the time about 3hrs to finally go through in which time i missed my desired delivery date :( They never responder to my emails either.”

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Posted 4 years ago

“Did not arrive until the next day and funeral had already gone to the Crematorium. Most disappointed.”

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Posted 4 years ago

“Disgraceful service. Rude customer service. I will never use this company again.”

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Posted 4 years ago

“Flowers came upside down and squished. Flowers died after 2 days.”

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Posted 4 years ago

“Firstly I received a scam email from supposedly from the same courier company that bunches use saying the flowers were undelivered which cause stress. Secondly the flowers were not as pictured online and in the end went to a supermarket and brought two more bunches for half the price. I would not recommend using this company.”

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Posted 4 years ago

“Bought flowers for £30 + £6 delivery and received £5-8 worth flowers”

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Posted 4 years ago

“Arrived a week late, and the roses were dead”

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Posted 4 years ago

“Flowers looked dead on arrival, emailed company and told me to use feed provided which was no help as already dead won’t be ordering from here again”

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Posted 4 years ago

“Extremely disappointed in delivery. Website allowed purchase made 18/01 for delivery 23/01. Delivery made 27/01. Will not be using or recommending again”

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Posted 4 years ago

“Such a shame. Flowers supposed to be delivered on Saturday were delivered on Tuesday and looked like they had been in the box too long.”

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Posted 4 years ago

“Disappointing, for the price you pay, you atleast expect it them to turn up in a nice box, not some terrible cardboard box which the flowers were squashed into. The flowers looks mostly dead when they arrived probably due to them being squashed into a tiny cardboard box.”

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Posted 4 years ago

“Terrible bunch of flowers. Hardly any stems will not be using this company again look nothing like the picture”

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Posted 4 years ago

“very poor flowers ok still in bud but very poor quality and quantity and very overpriced never going to buy again almost bordering ontelling trading standards”

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Posted 4 years ago

“I sent my daughter a bouquet as she is suffering from Covid 19 for the second time, and understandably very depressed. My granddaughter sent me a picture of the ‘bouquet’ and to say I was disappointed was an understatement. Half of the flowers looked dead and rest looked like they had given up the ghost. I was very embarrassed to have sent them. I did contact the customer services, but they were no help at all. Saying to wait for them to bloom. Even if they did bloom, they were pathetic and nothing at all like the photo on the webpage. I certainly will never recommend or use this company again.”

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Posted 4 years ago

“I always used to get my flowers from here, however my most recent purchase (rainbow flutters) was a complete disappointment. It was nothing like the picture on the site, you only get a few colourful branches and some butterflies. I have got these as a present for someone I was so embarrassed when they sent me a picture of them. Definitely not worth the pricetag of what I paid Will not be using their service again.”

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Posted 4 years ago

“Linsa Simkiss - Not happy with flowers delovered had to purchase another bouquet elsewhere. Not happy with service. I will go elsewhere in the future”

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Posted 4 years ago

“Awfull. My mothers birthday gift was a big disappointment after receiving a small handful of flowers. Really tight amount. Would not recommend. First time I've used bunches. Not again. How they came up with that name...”

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Posted 4 years ago

“The flowers were not fresh was dissapointing”

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Posted 4 years ago

“Bouquet was flimsy and looked cheap. I was disappointed”

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Posted 4 years ago

“Sister took a photo of flowers. Looked like ones that had discarded! Sent these due to my niece dying very suddenly. Consider to be a total waste of money. Very disappointed.”

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Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 201,918 reviews