“Very poor quality - flowers looked anything like the picture online even after blooming. Mum has told me not to bother buying flowers again.”

Helpful Report

Posted 4 years ago

“Crap. Item delivered not what was pictured. Terrible attitude from customer service.”

Helpful Report

Posted 4 years ago

“Very disappointed and presention was awful just a few flowers in a box”

Helpful Report

Posted 4 years ago

“I was really disappointed with the flowers I received for my wife’s birthday, the roses were already brown in places on arrival and almost all the leaves were soft and droopy, they also flowered way ahead of the freesias, so the roses were almost dead by the time the freesias flowered. Comparing these flowers to others my wife received on her birthday from other online sellers Bunches were very poor by comparison.”

Helpful Report

Posted 4 years ago

“I was very disappointed with the service. I paid extra to have my bunch of flowers and cake delivered on a certain date as it was my sisters 50th birthday. It was delivered a day late, and when I emailed they said the service was only 95% likely to deliver on the date requested and didn't offer any refund of delivery or apologise. The bunch and cake turned up a day late and was the most disappointing bouquet I have ever seen, I felt embarrassed to have paid what I did for what got delivered to my sister. Again I emailed and was told it was how my sister had arranged the flowers!! I will never buy from this company again and would NOT recommend you do either.”

Helpful Report

Posted 4 years ago

“My aunt got the flowers on time. But the quality was terrible she said. The worst she has received from Me. Said they were dead on arrival. Very brown. Smh. I won’t be ordering again from bunches. Will stick to whiterose”

Helpful Report

Posted 4 years ago

“Very poor value for money, poor”

Helpful Report

Posted 4 years ago

“Very disappointed 😞”

Helpful Report

Posted 4 years ago

“The flowers smelt really bad and didn’t look fresh!!!”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“Not worth the money, a little embarrassing to be honest and died after 4 days.”

Helpful Report

Posted 4 years ago

Thank you for your review. We are so sorry to hear that your blooms arrived looking disappointing, that's never what we want. We always hope to deliver happiness with our flowers. We take great care in preparing and packaging our bouquets so that they arrive to our customers in the best possible condition. We are sorry that this has not been the case on this occasion, If you could please get in touch with our team on flowers@bunches.co.uk with some more information we would be happy to take a look and make this right. Kind Regards - Bunches

Posted 4 years ago

“Really not worth the money.”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“Beyond disappointed. Found my mum some flowers which looked amazing online, for my mums 50th birthday. Spent a good amount of money (over£25), expect good packaging, delivery... etc flowers had no water, flowers were wrapped squished, and paper was a crumpled with 0 care from the florist. Looked like a tiny £5 bunch from Asda. Will definitely not be buying again. Would love my money back if I could!!!”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“Very disappointed with the quality of the blooms, will not use again”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“Very disappointed as I ordered the Birthday Cake gift with additional butterflies after seeing the photo in the brochure which has at least 14 carnations displayed whereas the one delivered to my daughter in law has only 9 blooms so not what I was expecting”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“Iv been using your company for some time now but the last 2 lots of flowers I have sent to my mum were very poor it a shame because she loves her flowers”

Helpful Report

Posted 4 years ago

Thank you for your review. We are so sorry to hear that your blooms arrived looking disappointing, that's never what we want. We always hope to deliver happiness with our flowers. We take great care in preparing and packaging our bouquets so that they arrive to our customers in the best possible condition. We are sorry that this has not been the case on this occasion, If you could please get in touch with our team on flowers@bunches.co.uk with some more information we would be happy to take a look and make this right. Kind Regards - Bunches

Posted 4 years ago

“Awful. Pictures are not accurate representation of flowers delivered”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 4 years ago

“I wasn’t impressed with the flowers that were sent to my mum. There were hardly any flowers in the bunch. I have been impressed by your flowers before that’s why I always use your company. I think I will look else where for future deliveries. Thank you for your business. E Frame”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“I sent a thank you bunch to my friend and they were dried and wilted up and frankly embarrassing- I have used your company for years and was extremely disappointed and annoyed at the waste of money etc”

Helpful Report

Posted 4 years ago

Thank you for your review. We are so sorry to hear that your blooms arrived looking disappointing, that's never what we want. We always hope to deliver happiness with our flowers. We take great care in preparing and packaging our bouquets so that they arrive to our customers in the best possible condition. We are sorry that this has not been the case on this occasion, If you could please get in touch with our team on flowers@bunches.co.uk with some more information we would be happy to take a look and make this right. Kind Regards - Bunches

Posted 4 years ago

“Flowers and plants sent greatly appreciated! Any flowers we have received have been top quality and in superb condition! Would use Bunches without fear.”

Helpful Report

Posted 4 years ago

Thank you for your review. We are pleased to hear you have been happy with our gifts and services. We notice that you have rated us 1 star. If there has been any particular reason for this we would be grateful to hear about it . If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“What a crappy bunch.”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Bunches.co.uk Reviews