Bunches.co.uk Reviews

4.7 Rating 202,815 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 202,815 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the flowers as a gift for a friend and although they turned up beautiful was slightly disappointed as they died after just a couple of days.”

Helpful Report

Posted 5 years ago

Thank you for your review We are sorry to hear the flowers didn't last the 7 days of freshness we guarantee them for. We will be in touch with you very soon to make this right for you. Kind Regards - Bunches

Posted 5 years ago

“Orderred flowers, a card plus a little cake however the cake did not arrive in the package.”

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Posted 5 years ago

Thank you for your review. We a very sorry to hear the cake was missing from your order, this is very disappointing. We will be in touch with you very soon to resolve this with you. Please accept our sincere apologies for any disappointment this matter may have caused. Kind Regards - Bunches

Posted 5 years ago

“:( flowers were beautiful on arrival but after 2 days they had all gone over, so sorry but will not be ordering again”

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Posted 5 years ago

“I didn’t receive the flowers so I cannot comment on the most important thing which is their quality. However the ordering side of things was excellent.”

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Posted 5 years ago

“I ordered the flowers with the little butterflies plus a purple based bouquet. Firstly, the order was only available for deliver on one particular day and it didn't even arrive on that day! The 2nd order did at least arrive on time. The first order, from the photo, you assume it arriving with the different flowers in separate packs with water. Nope, mine arrived all in one bouquet...late.....the flower food had burst all over the flowers, no water and the flowers, over one week later look absolutely nothing like the photo. The 2nd delivery looks a pathetically small bouquet of flowers, again altogether and no water. I also order a watering can rose which was lovely, until I noticed it's completely covered in greenfly plus other crawlies. Not impressed at all. The only reason I used this site was the ease and ability to view what you're buying, or so I thought. I won't be buying again.”

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Posted 5 years ago

“I was rather disappointed that even though I ordered flowers on a Wednesday for delivery on a Saturday, they only arrived on a Monday. I have had next day delivery from another company but liked the choice from you.”

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Posted 5 years ago

“Delivered two days late, half dead, 2 flowers missing, nothing like the photo on the website. Friend sent photos, they did perk up after being in water, but still not like the website photo.”

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Posted 5 years ago

“I was quite disappointed as the flowers I ordered for a friend’s 50th arrived a day late. I have used Bunches before and didn’t have a problem.”

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Posted 5 years ago

“Ordered the flowers on Thursday to be delivered on Saturday. Didn't arrive, so received on Monday. I know your site said delivery not guaranteed but still disappointed”

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Posted 5 years ago

“The flowers were nice but came 2 days late”

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Posted 5 years ago

“The flowers were a hit for my brother but delivery fell short, I ordered in plenty of time for delivery on the correct day but arrived 2 days later than expected”

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Posted 5 years ago

“The flowers were beautiful and my girlfriend was so happy with them. However I placed the order 3 weeks in advance to her birthday for a selected date and the flowers arrived 2 days late, completely missing the point of a birthday suprise and I was very upset about it”

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Posted 5 years ago

“Flowers that came looked beautiful after a few days. Delivery was delayed by Toyal Mail. Expected on Saturday but arrived on Tuesday. That extra time the flowers spent in their box showed when the box was opened”

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Posted 5 years ago

“I ordered a bouquet of flowers for my sister‘a birthday because she was shielding a couple of weeks before but they arrived 2 days late not pleased ( but better late than never lovely flowers when they were delivered)”

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Posted 5 years ago

“flowers good value but delivery was 3 days late”

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Posted 5 years ago

“I have bought from you for over ten years. And you have been the very best! Today I had trouble logging in. I have trouble with your new picture/ not a robot second password. I tried five times. But I never got it right I will have to look elsewhere I guess if you keep this system. I do not have a serious eye problem. But the images are not clear to me i Ken”

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Posted 5 years ago

“Flowers were not delivered on time unfortunately. After ordering in plenty of time and selecting the day I wanted them delivered they did not arrive til 2 days later. Flower bunch was much smaller than I thought, almost fully bloomed and not in bud as advertised. Saw them less than a week later and already dying. Not happy overall with service or price for the product I requested.”

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Posted 5 years ago

“Never came on time for my mums birthday and my mum said by time they arrived they were half dead so wasn't very happy about that because it was for her birthday”

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Posted 5 years ago

“Flowers were nice but they arrived 2 days late.”

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Posted 5 years ago

“Website easy to use. Good selection to choose from. Very happy with initial ordering. However I had no notification that the order was actually delivered. And as I have heard nothing from the recipient, I am assuming that either it wasn't delivered, or the gift card became unattached. Sorry!”

Helpful Report

Posted 5 years ago

Bunches.co.uk is rated 4.7 based on 202,815 reviews