Bunches.co.uk Reviews

4.7 Rating 200,298 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 200,298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely disgusting they looked like a bunch of 6 roses and a stem of something that looked as is they were from a supermarket out of date shelf they were dreadful will not be ordering from here again did complain but they said my photos were not good enough for them to see I have up in the end Go with interflora and play safe 👎👎👎👎👎”

Helpful Report

Posted 4 years ago

“As afr as I know the flowers were.not delivered by Thursday having ordered on a Sunday. Not sure they were delivered at all. If use this service.make sure use.next day delivery”

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Posted 4 years ago

“Order arrived 2 days late,not happy at all”

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Posted 4 years ago

“Item didnt arrive on time and i even paid for faster delivery”

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Posted 4 years ago

“Flowers almost dead on 1st bunch. We're replaced 2nd bunch lasted 4 days. Twigs in both bunches dead h”

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Posted 4 years ago

“Very poor can’t take photo as don’t no how to do”

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Posted 4 years ago

“First and last time i will use Bunches. I had put one digit wring on the postal address. The postal service returned the flowers back to bunches. The rest of the address was perfectly correct. When i told Bunches about this, there was no empathy and they did not offer sending more or even a discount. Based on this, i wont be using again. These flowers were for a friend who has just lost her husband and is herself going though radiotherapy for cancer”

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Posted 4 years ago

“The plant withered and died a couple of weeks after receipt.A replacement was sent but this is the second time this has happened with the roots knotted together so tightly it was virtually impossible tto break them free when repotting”

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Posted 4 years ago

“Dissapointed.”

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Posted 4 years ago

“Not what I expected very disappointed will not order from bunches again”

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Posted 4 years ago

“Just received a picture of the flowers I sent to a friend and I was very disappointed. They do not look anything like the illustration on the web site.”

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Posted 4 years ago

“Awful! Ordered flowers for a friend they have never arrived !”

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Posted 4 years ago

“Flowers delivered were terrible and didn’t look anything like the photo on the website, they were so sparse, embarrassed!”

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Posted 4 years ago

“Was a good service but DPD failed to leave a card to the address the chocolates where as meet for . Why is that bad courier service took to wrong address and no card left had to resolve this problem me self”

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Posted 4 years ago

“Photo non contractuelle”

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Posted 4 years ago

“Very disappointed flowers never lasted 7days. Should have gone to a petrol station for better value. Never again.”

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Posted 4 years ago

“Very poor service, flowers arrived 2 days after expected. Fully missed mothers day. Were ordered in time ready for the day,, spoke to customer service and weren't helpful at all. Sadly wont be using again or recommending them going forwards. Shame !!”

Helpful Report

Posted 4 years ago

“Delivered to wrong address and ruined the surprise. When opened there were lots of broken stems and stems so short they were unusable. Worst than a petrol station. Took photos and sent, asking for refund, but doubt I’ll have any joy. If its an important event, pay the extra and get interflora”

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Posted 4 years ago

“No stars.Flowers arrived some with broken stems,did not open, most were dead within 7 days. Not as shown on website. Should have gone to local supermarket, a lot cheaper.”

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Posted 4 years ago

“The flowers were sadly not as expected, they were almost nothing like the image and pretty disappointing. The card however was rather cute. But not worth the £36 :/”

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Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 200,298 reviews