Bunches.co.uk Reviews

4.7 Rating 201,879 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,879 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely horrendous customer service, sent two emails within the space of two weeks asking for the whereabouts of my order to receive no reply, no confirmation email, nothing. Will not be buying from here again.”

Helpful Report

Posted 4 years ago

“I was extremely impressed with my first order, flowers were beautiful & lasted over two weeks. However my 2nd order was not good at all, flowers died within a week. I was very disappointed, for the cost they lasted as long as store brought flowers. On 2nd order I choose florist choice, but will not do this again, as they were mostly all white, with no bright colours except two purple flowers. This experience has put me off buying from Bunches again.”

Helpful Report

Posted 4 years ago

“I wrote the address as "Seventh bungalow on the right, with a small white sign outside saying 'Ashley Gardens'". Perhaps I should have said seventh "residence" rather than seventh bungalow because the flowers went to the wrong house and it's only once that you have a 90th birthday so I was annoyed. The neighbour delivered the flowers many days later. Last year, same instructions and the flowers arrived at the right place!”

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Posted 4 years ago

“Poor service and quality of flowers. Would never use again.”

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Posted 4 years ago

“Looked nothing like the picture don’t order from here in my opinion waste of money”

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Posted 4 years ago

“I have contacted you at least 3 times To complain that my order to my daughter was never received I’ve given up Not a good reflection I did ask you to refund me But have not had an answer Just remember that threshold lots of competition in the flower business now Pauline Sparham”

Helpful Report

Posted 4 years ago

“(I have already sent a review and received no comment.) I was surprised to see a photo of a through the letter box bunch. I was sure I had not ordered this, that was why I paid for courier delivery. So I wasn't happy with this order.”

Helpful Report

Posted 4 years ago

“Very disappointing. Flowers lasted less than one week. I will be buying from somewhere else in future - even flowers from supermarkets last longer.”

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Posted 4 years ago

“I wouldn't recommend Bunches to anyone. Purchased some flowers etc for my wife's birthday on 31/03/2021 paid the extra for special deliver to get the date I needed, nothing came, and still hasn't. Messaged Bunches with absolutely no response, not happy, not happy at all....”

Helpful Report

Posted 4 years ago

“Very poor , didn’t get an email or notified when the flowers had been delivered. Could’ve left them behind the gate , picked up from the post office and they were dead , don’t use !”

Helpful Report

Posted 4 years ago

“Delivery was late for a birthday”

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Posted 4 years ago

“Absolutely disgusting they looked like a bunch of 6 roses and a stem of something that looked as is they were from a supermarket out of date shelf they were dreadful will not be ordering from here again did complain but they said my photos were not good enough for them to see I have up in the end Go with interflora and play safe 👎👎👎👎👎”

Helpful Report

Posted 4 years ago

“As afr as I know the flowers were.not delivered by Thursday having ordered on a Sunday. Not sure they were delivered at all. If use this service.make sure use.next day delivery”

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Posted 4 years ago

“Order arrived 2 days late,not happy at all”

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Posted 4 years ago

“Item didnt arrive on time and i even paid for faster delivery”

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Posted 4 years ago

“Flowers almost dead on 1st bunch. We're replaced 2nd bunch lasted 4 days. Twigs in both bunches dead h”

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Posted 4 years ago

“Very poor can’t take photo as don’t no how to do”

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Posted 4 years ago

“First and last time i will use Bunches. I had put one digit wring on the postal address. The postal service returned the flowers back to bunches. The rest of the address was perfectly correct. When i told Bunches about this, there was no empathy and they did not offer sending more or even a discount. Based on this, i wont be using again. These flowers were for a friend who has just lost her husband and is herself going though radiotherapy for cancer”

Helpful Report

Posted 4 years ago

“The plant withered and died a couple of weeks after receipt.A replacement was sent but this is the second time this has happened with the roots knotted together so tightly it was virtually impossible tto break them free when repotting”

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Posted 4 years ago

“Dissapointed.”

Helpful Report

Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 201,879 reviews