“The flowers were dead when they arrived. That’s the worst £27 I have ever spent. Never again.”

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. However, we can see that you have been in touch with our customer support team and this issue has now been resolved. Kind Regards - Bunches

Posted 3 years ago

“Nothing like what the picture would suggest. I ordered these as part of my bridesmaid proposals and was embarrassed when I saw the pictures. It’s a shame I can’t post the photos on this review service.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“Not great for the money ....Mum 81 wasn't impressed and told me so 😒”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“Arrived late, poor quality hardly anything there, very disappointed .”

Helpful Report

Posted 3 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with you shortly. Kind Regards - Bunches

Posted 3 years ago

“Not impressed with flowers the picture in the online site do not match the real thing disappointed will not be using bunches again.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“Bouquet that I ordered for my Daughters birthday was nothing like the one on the website. Very poor quality! £26 for the equivalent of supermarket flowers for £5 and the supermarket flowers would have lasted longer! Due to having covid I was unable to go out. When I complained I received a reply that stated I'd bought a Bouquet that left the florist to decide what flowers to pick, that is not what I ordered! Needless to say I do not recommend this company and will not be using them again. Photos on the website should not be believed.”

Helpful Report

Posted 3 years ago

“Flowers didn't look like on the picture by far, heavily bumped package as well.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“For years I have given Bunches Top rating, but your latest service was terrible - Having refused my order when paid for on my husband's card. You put it through together with the replacement order on my card., and didn't pick up my notification sent within 10 minutes A double delivery of Sympathy flowers was upsetting, Thank Supervisor Flair for the apology and refund.”

Helpful Report

Posted 3 years ago

“The flowers were delivered two days late and have already died. Very disappointing.”

Helpful Report

Posted 3 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with you shortly. Kind Regards - Bunches

Posted 3 years ago

“Smaller bunch than expected and paid for. In very dry condition almost wilted. Very unhappy with the flowers.”

Helpful Report

Posted 3 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with your shortly. Kind Regards - Bunches

Posted 3 years ago

“Turned up late and looked like Royal Mail had been playing football with them so that was a waste of £45 tried to contact bunches and didn’t get a reply”

Helpful Report

Posted 3 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with you shortly. Kind Regards - Bunches

Posted 3 years ago

“My son and daughter in law didn't get their cheese hamper so I can't write a review! Hopefully it will still turn up but as far as I'm concerned I'm very disappointed that they've not got their pre-Christmas treat!”

Helpful Report

Posted 3 years ago

“The Singapore orchids I ordered were really poor quality and dropped and died in a couple of days. I was terribly disappointed and will not be using bunches any more.”

Helpful Report

Posted 3 years ago

“Terrible customer service regarding delivery”

Helpful Report

Posted 3 years ago

“Really disappointed I should of gone to Tescos”

Helpful Report

Posted 3 years ago

“4 days late and a rubbish excuse if a "bunch" won't use this company again. I was embarrassed when my friend received them”

Helpful Report

Posted 3 years ago

“After paying for Royal Mail tracking, I could not access whether the flowers had been delivered or not. I do not know the lady well and do not have her phone number. Any way you can check for me please? Had to give poor review as I know nothing about it.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards – Bunches

Posted 3 years ago

“The flowers were delivered a day late which was very disappointing as they were for a special birthday”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards – Bunches

Posted 3 years ago

“Flowers arrived half dead I really want my money back”

Helpful Report

Posted 3 years ago

Thank you for your review. We are very sorry to hear this. We will be in touch with this very soon to make this right for you. Kind Regards Bunches

Posted 3 years ago

“Deceiving picture, price is too much for what actually came”

Helpful Report

Posted 3 years ago

Thank you for your review. We are very sorry to hear this. We will be in touch with this very soon to make this right for you. Kind Regards Bunches

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Bunches.co.uk Reviews