“Very disappointed at the size of the bouquet, very few blooms for the price.”

Posted 2 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 2 years ago

“Bought a bunch of flowers for around £37.00 which arrived as promised. This is the end of the good stuff, within a day the flowers especially the roses started wilting and turning, after a week there was nothing left. Ironically other friends and family brought flowers for supermarkets including a dozen yellow roses which after 6 days still look a fresh as the day they were placed in vases. I feel the flowers I bought from bunches weren’t as fresh as I’d expect or they had a torrid journey. Either way won’t be using bounces again.”

Helpful Report

Posted 2 years ago

Thank you for your review We are sorry to hear the flowers didn't last the 7 days of freshness we guarantee. We will be in touch with you very soon to make this right for you. Kind Regards - Bunches

Posted 2 years ago

“I ordered flowers for my sisters 80th birthday and paid extra to ensure they arrived on the day. According to the delivery email and photo they were left in the front porch. The reality of the photo was that they were thrown over the gate to the farm so my sister did not get them until the next day. Whilst not the service Bunches would expect from their courier it was very disappointing and as a result the flowers suffered.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are very sorry to hear this. As a flowers by post company, we do rely on nationwide couriers to ensure our gifts are delivered safely. Unfortunately, they have severely let us down on this occasion. We will be in touch with you shortly to make this right for you. Kind Regards Bunches

Posted 2 years ago

“Although the flowers were delivered on time they were dead within four days and the recipient - my sister - was somewhat disappointed they didn't last longer.”

Helpful Report

Posted 2 years ago

“A bit disappointed with the order. The package was slightly crushed which damaged some of the flowers, and they looked a little tired when opened. As for the price paid, not necessarily good value for money.”

Helpful Report

Posted 2 years ago

“I wasnt impressed with my last order. One bunch was ok the others were quite sparse, for a LARGE bunch”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 2 years ago

“Flower delivery was nice. But sympathy card ordered was not sent! Instead someone else’s birthday card was sent in its place! Very unhappy regarding the service from Bunches despite apologies given and reimbursement of card price! Doesn’t cover the distress and embarrassment I had having to Apollo my grieving friend.”

Helpful Report

Posted 2 years ago

“Normally have had nice bouquets from Bunches but the sunflowers in this bouquet were limp when they arrived and didn’t perk up with the water or plant food. The yellow roses were brown within two days. These were sent to me as a gift so it was disappointing for the person who had sent them that the bunch was not very vibrant or long lasting.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are so sorry to hear that your blooms arrived looking disappointing, that's never what we want. We always hope to deliver happiness with our flowers. We take great care in preparing and packaging our bouquets so that they arrive to our customers in the best possible condition. We are sorry that this has not been the case on this occasion, If you could please get in touch with our team on flowers@bunches.co.uk with some more information we would be happy to take a look and make this right. Kind Regards - Bunches

Posted 2 years ago

“Wanted to order my mum a nice bunch of flowers and the ones on this website looked lovely and weren’t too overpriced. I ordered a bunch and when it came it looks empty compared to the picture online. Looks similar to that which I could get from a supermarket for a much lower price. The flowers themselves are lovely but the picture on the website was misleading and made it look much fuller than it actually is.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand-tied selection and would therefore need to be arranged on arrival and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 2 years ago

“I ordered a bouquet of sunflowers that arrived in a box that said 'this way up' on the outside and yet the flowers themselves had been packed the wrong way round so that when the courier had kept them the right way up all the water in the container ran out and into the box. The chocolates that I had also ordered were then sodden when they arrived and the flowers were half dead - they did not recover. Very disappointed as this was a gift.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 2 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 2 years ago

“I've sent roughly 30 bunches of your flowers over the past few years but the quality of the most recent one was shockingly poor its made me reconsider whether I would buy again.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 2 years ago

“I ordered a lovely bunch of flowers but that wasn't what was delivered. I was shocked when I saw the picture of flowers my friend has received: only 4 flowers and some green leaves for which I was charged almost £23. When I complained to them, they only said that there may be seasonal variation and that's it. I felt deceived and cheated. I will never use this company again!”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry you have been disappointed with your recent gift. After reviewing the image sent over to us, we can see that the correct amount of stems were within the arrangement (14). The bouquet of choice was not from our hand-tied selection and would therefore need to be arranged on arrival and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 2 years ago

“I sent one of your bouquets to a friend for her 84th birthday. I saw the flowers the following day and was disappointed - there were far fewer flowers than in the picture on your website.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 2 years ago

“Delivered on the wrong day ruining my dying Mum’s last birthday surprise. When I complained they offered me a measly £5 off a future order. Needless to say, I won’t be using them again. They get two stars for the quality of the flowers. Zero for the delivery, especially as I booked them a month in advance!”

Helpful Report

Posted 2 years ago

“Arrived a looked lovely but flowers died after two days even with plenty of water and the flower food sachet that was given with them.”

Helpful Report

Posted 2 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with you shortly. Kind Regards - Bunches

Posted 2 years ago

“Unfortunately despite being a beautiful bouquet initially, after 2 days they had all but died. Such a shame as never had an issue before 😔”

Helpful Report

Posted 2 years ago

Thank you for your review. We are so sorry to hear that your blooms arrived looking disappointing, that's never what we want. We always hope to deliver happiness with our flowers. We take great care in preparing and packaging our bouquets so that they arrive to our customers in the best possible condition. We are sorry that this has not been the case on this occasion, If you could please get in touch with our team at flowers@bunches.co.uk with some more information we would be happy to take a look and make this right. Kind Regards - Bunches

Posted 2 years ago

“Flowers were left in full sun on one of the hottest days of the year…..they could have been put UNDER the bench they were left on….the flowers revived somewhat but your courier was at fault here…sorry.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear that the flowers were left in full sun when the delivery was attempted. We do offer a 7-day freshness guarantee therefore if the flowers have not lasted, please do get in touch so we can rectify this for you. Please accept our sincere apologies for any disappointment this matter may have caused

Posted 2 years ago

“The flowers did not reflect the picture: a few sunflowers and the rest infill. I was disappointed”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand-tied selection and would therefore need to be arranged on arrival and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 2 years ago

“First time buyer on bunches and was not impressed. All the flowers were droopy and shrivelled. My wife said she was happy with them but I knew she wasn't. Not a good first impression to be honest.”

Helpful Report

Posted 2 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with you shortly. Kind Regards - Bunches

Posted 2 years ago

“Item never arrived despite Royal Mail claiming it had been delivered and a card through. Very sad as these were for someone with a very sick husband to cheer her. Very sad indeed”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Bunches.co.uk Reviews