Bunches.co.uk Reviews

4.7 Rating 203,139 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 203,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usually have found to be good but this time flowers were sent out late and did not arrive in time for Mother's Day I requested some communication about this and I've not heard back from the company rather disappointed”

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Posted 2 years ago

“Photos shouldn't show more flowers than what you receive. False advertisement”

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Posted 2 years ago

“Delivered on time but flowers looked nothing like what I ordered”

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Posted 2 years ago

“Overpriced. A bunch of flowers from the all night garage looked more impressive.”

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Posted 2 years ago

“There were about 5 stems that were broken. Was expecting a fuller bunch for the money paid.”

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Posted 2 years ago

“Flowers delivered we not what I ordered.”

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Posted 2 years ago

“I specifically ordered a large bouquet and was utterly disappointed with what was delivered to my mother in law. A very sparse bouquet indeed and she sent us a photo of how bad it was.”

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Posted 2 years ago

“Ordering was simple and easy and flowers arrived on time and quality of blooms were good however the overall look or the flowers compared to the advertised picture was underwhelming. I had ordered the extra large bouquet and what arrived looked like a small bunch of supermarket flowers. Really don't feel they were worth the cost, will just go to the supermarket next time and save a fortune.”

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Posted 2 years ago

“does not look like the picture”

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Posted 2 years ago

“Delivered on time but not as nice as I was expecting”

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Posted 2 years ago

“Flowers weren't what I expected for what I paid, sad to say that I won't be using Bunches again.”

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Posted 2 years ago

“I’ve been a bunches user for years, and have in the past been really happy with them. However I was extremely disappointed with my last purser for Mother’s Day. The pictures on the website were nothing like what was sent, which was a scrawny selection of 9 flowers with a bit of foliage! I’m sorry bunches but I’ll be going somewhere else in the future”

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Posted 2 years ago

“I ordered the pink spray roses 4 days before mother’s day. It came on time for Friday and seemed to be handled delicately. However when taking the roses out i realised they looked very small and lifeless but I dismissed it because these roses say they come in bud. One week has passed and the roses are dying and drooping with no change in their size . Was disappointed with it as i spent £30 on it for my mum only to have a £10 bouquet from morrisons be better”

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Posted 2 years ago

“I was very shocked when I arrived at my mums to see how small the bunch of flowers were , unfortunately I did not take a photo but if they are still ok after a week will take one tomorrow 25/3/23”

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Posted 2 years ago

“I have used Bunches before and recipients have been very pleased with them. However the Mothers Day Tulip Triumph bouquet I ordered recently was nothing like the picture on the website, and feel it wasn’t value for the money.”

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Posted 2 years ago

“Flowers were not the same as the picture, extremely disappointed”

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Posted 2 years ago

“Not what was ordered and not value for money I won't be ordering again”

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Posted 2 years ago

“I bought an advertised £45 bunch of flowers for Mother's Day and I'm sorry to say that on this occasion, I was really disappointed in the flowers! This is the first time I've been disappointed with Bunches. I had them delivered before Mother's Day to ensure they arrived and I popped round the next day and got to see them. It was a small bunch with what I regard as fairly cheap flowers, mostly foliage and so definitely not worth the price.”

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Posted 2 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 2 years ago

“My mum never received her pink prosecco with her mother's Day gifts, even though it was on my order and paid for”

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Posted 2 years ago

Thank you for your review. We are so sorry to hear that items were missing from your order. After reviewing your order, we can see that you contacted us about this and we have sent a reply with a resolution. If you would like to pop an email back to us and let us know if you would like to accept the offer. Kind Regards Bunches

Posted 2 years ago

“Arrived Earlier then what I requested as I payed extra for that certain delivery day for Mother’s Day so she would have them fresh while she was away and then they arrived too early so they weren’t fresh by the time she got them. Was very upset. It’s the fact I payed more for that delivery”

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Posted 2 years ago

Thank you for your review. After reviewing the order number you have provided we can see that the gift was delivered on the date requested and our standard delivery was selected. Kind Regards Bunches

Posted 2 years ago

Bunches.co.uk is rated 4.7 based on 203,139 reviews