Bunches.co.uk Reviews

4.7 Rating 198,122 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,122 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered three days ahead for a funeral but did not arrive in time sadly so were not received by the family.”

Helpful Report

Posted 2 years ago

“Arrived as dry as a bone. Nothing to keep the stems moist. Within three days already staring to loose petals and some still not open. Not the first time this has happened so not using anymore. Sadly not good value even with Defence Discount.”

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Posted 2 years ago

“Flowers were delivered in a Sunday instead of the Monday and looked really sad. It took my mum two days to perk the flowers up and they were still not good. Have always used bunches but will look elsewhere next time as this is the second time in a row that the flowers have been bad!!”

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Posted 2 years ago

“The flowers were nice but didn't last past a week unfortunately and were delivered on the wrong day.”

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Posted 2 years ago

“For the first time since using and trusting you, I was let down when you delivered birthday flowers to my wife a day early. It was very fortunate that she was in to accept them. I specifically wanted that day and was hugely disappointed.”

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Posted 2 years ago

“I've always used bunches and the service and the flowers have always been brilliant. But I'd ordered some flowers for a friend in June selected the day for them to be delivered and its was 2 days late”

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Posted 2 years ago

“Was expecting a large bunch with extras as a surprise for my long lost sister She sent me a photo which was really disappointing The extras looked more than the flowers! Definitely not worth the money compared to other online sellers I will not be using this company again 3 stars simply because of the extras and delivery on time”

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Posted 2 years ago

“Dad my dad ordered a 48 pound bouquet for his wife’s 80th and it was soo over shadowered by other florists”

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Posted 2 years ago

“I am a bit disappointed. I ordered Orange Blossom flowers for a friend and considering the price I expected the flowers to last longer that they did. Some of the flowers started to die off within 5 days.”

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Posted 2 years ago

“I received a photo of the peonies that I ordered for my son and daughter-in-law and the leaves looked dry and dead. Apparently the flowers were ok but I was disappointed by the lack of freshness.”

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Posted 2 years ago

“Not worth the money Way to little flowers look much bigger on photos”

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Posted 2 years ago

“Ordered Spray Cascade large for my aunt The description said minimum of 4 flowers to each of 17 stems so thought would give a nice display. Went to see her and was extremely disappointed in the flowers - first of all the carnations were not spray but full size blooms and the quality was poor. If this was the large option I hate to think what the normal would have been. A lot of the time senders don't see the flowers and recipients don't normally say they aren't nice - if I hadn't visited I wouldn't have had any idea of what was actually sent Very disappointed won't use again”

Helpful Report

Posted 2 years ago

“Very disappointed with the flowers, they didn't look anything like what I ordered.”

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Posted 2 years ago

“I purchased a bouquet online to be delivered on a Monday, the flowers came a day earlier, I wanted them on a Monday as a get well soon gift”

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Posted 2 years ago

“At least two of the stems were broken in the box and the rest were very wilted and did not really recover when put in water with the food supplied. They didn’t last a week. Overall poor and not good value.”

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Posted 2 years ago

“Do not know if my order was delivered in the end as the first time you tried there was no one in”

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Posted 2 years ago

“Usually brilliant, but this time not so great. Roses seemed half dead and not all peonies bloomed. Certainly weren't going to last 5 days let alone 7. Disappointed as usually brilliant.”

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Posted 2 years ago

“Unfortunately the peonies purchased didn’t last long at all and most failed to open. I followed all instructions and was rather disappointed..”

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Posted 2 years ago

“Have used Bunches for a few years, mainly to send flowers to friends in UK. Usually, I would not see the flowers sent but always assumed they were as depicted. This time I sent flowers to my aunt for her 88th birthday but also visited for a family party. I was very disappointed in Bunches flowers; the main spray carnations were ok, but nothing special. The spray and foliage with the flowers were dry and completely dead. I am astonished that you would send out dead plants. I was embarrassed as my aunt had been sent other lovely bouquets, mine could not be described as lovely. I am unlikely to use Bunches again.”

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Posted 2 years ago

“The peonies I ordered for my wife arrived on time and seemed in good condition in bud form. When they opened up however a couple were dead and they were generally in poor condition.”

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Posted 2 years ago

Bunches.co.uk is rated 4.7 based on 198,122 reviews