Bunches.co.uk Reviews

4.7 Rating 198,117 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,117 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All previous orders have been beautiful and the recipients have been very pleased with them. The recipient this time was very pleased and thought they were beautiful, however, I was not as impressed this time on the quality of the flowers.”

Helpful Report

Posted 1 year ago

“been with bunches over 10 years always good flowers BUT the last bunch of flowers i had got for my mums birthday was not very good i hope it improves next time if not i will not order from here anymore”

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Posted 1 year ago

“Flowers lovely but delivery appalling !!!! Arrived 2 days late for my daughters birthday”

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Posted 1 year ago

“They were a nice bunch but very sparce! The photo on the website definately made them look better than they did in real life. However they revived really well in water and were pretty and lasted well.”

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Posted 1 year ago

“Cheap but a lot of leaves in the bouquet.”

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Posted 1 year ago

“flowers weren’t really fresh and also the size of bouquet was quite small for it is price”

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Posted 1 year ago

“Nice flowers but disappointed that they were delivered a day late and therefore missed the recipients birthday 😢”

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Posted 1 year ago

“Sorry to say my mother was not impressed, the flowers were some what crushed & the green foliage she had th throw away.”

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Posted 1 year ago

“The bouquet arrived on time- but it was much smaller than advertised . The flowers were lovely, but not really value for money.”

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Posted 1 year ago

“Flowers looked ‘droopy’ on arrival and didn’t really perk up. Slightly disappointed.”

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Posted 1 year ago

“Flower quality is amazing, but you only get a small amount! I was disappointed when i visited relative recently and seen how small the flowers bunch was nothing amazing! You can buy a bigger bunch in supermarket for over half the price!!!”

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Posted 1 year ago

“They arrived as promised but I was disappointed with them this time. They didn’t look as nice as the ones pictured.”

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Posted 1 year ago

“Long delivery time, initial lack of communication. My friend was confined to her house with fractured hip and wrist. Flowers were just left outside. She did not know they were even there. I had wanted it to be a surprise.”

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Posted 1 year ago

“The flowers arrived a day late than requested 😞, so missed the birthday.”

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Posted 1 year ago

“I ordered to be despatched before a date which was a Sunday and they were delivered on that day. However I wish I had put the date before (Saturday) as they would have delivered on my niece birthday .”

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Posted 1 year ago

“The flowers were due to be delivered by courier on Saturday 28th October, but could not wait for the recipient to reach the door left a message to say that they would be delivered on Monday morning as there was no delivery on Sunday. They did arrive on Monday, but not as fresh as had been hoped. Certainly it was not worth the extra money for the courier service.”

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Posted 1 year ago

“My elderly mother said the flowers were lovely. The only thing I would say is there wasnt as many flowers as the AD said and it was missing the butterfly. I must thank Royal Mail for delivering on the day I asked for.”

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Posted 1 year ago

“Flowers were delivered promptly and were pretty, however this was a pot tted begonia and was fallen over so soil had displaced out of the pot so it was a bit of a mess on arrival. Needs to be better packed and must be kept upright by couriers at all stages.”

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Posted 1 year ago

“Unfortunately I am scoring a 3 due to my wife not receiving her flowers on her anniversary. As the order was received late, the flowers had been in a box longer than they should have been. It seems the issue was with the courier, however it did impact my satisfaction of the order and service”

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Posted 1 year ago

“Normally I buy my flowers from bunches and have never had a problem but this time chose a gift box for my friends birthday which didn't arrive in time. No problem with the gift but the post office can't be trusted to deliver on time.”

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Posted 1 year ago

Bunches.co.uk is rated 4.7 based on 198,117 reviews