Bunches.co.uk Reviews

4.7 Rating 198,140 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,140 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a bit disappointed 😥 as the flowers were for someone who was poorly. The description said the carnations would be in bud. They arrived the next day, which was excellent service, but they were in full bloom.”

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Posted 1 year ago

“Very beautiful flowers but pictures are misleading. I understand that I was only receiving 6 flowers and not more but pictures show it packed in a nice rectangular upright box and I received something that could fit through my letterbox, a little underwhelming and as said misleading.”

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Posted 1 year ago

“Nice bunch of flowers unfortunately probably due to the very hot weather a bit withered on arrival”

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Posted 1 year ago

“Pretty plant but with nowhere near as many blooms on as in the picture, hopefully they will come in time!”

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Posted 1 year ago

“Although the flowers were nice they did not last as long other's bought from other suppliers.”

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Posted 1 year ago

“I have ordered from Bunches before and been pleased but these flowers did not meet the same standard so I was rather disappointed.”

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Posted 1 year ago

“Arrived on time, but don't look very like the picture. Quite sparse in fact..”

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Posted 1 year ago

“Surprise delivery, Bunches is new to us. Flowers do not match website image for the product. Not worth the price our friends paid. Surprised at use of oasis that we thought was environmentally out of favour, and most florists no longer use.”

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Posted 1 year ago

“Fast delivery but the lilies I ordered only lasted a couple of days before the majority of the petals fell off.”

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Posted 1 year ago

“I ordered the Pretty in Peach letter box bunch of flowers for my sister, as I was on holiday for her birthday. I was a little disappointed and surprised to find on speaking to her there were no yellow freesia’s as advertised.”

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Posted 1 year ago

“The ordering and delivery was very good. The bouquet chosen, for fragrance and colour, contained freesias and roses. Whilst freesias do not last long (which I knew) I had expected the roses to open and last a little longer which unfortunately they did not. The flowers received were comparable to a cheaper bouquet which was delivered by another supplier.”

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Posted 1 year ago

“This is the very first 'Bunches' order (and there have been many) that I haven't been 100% satisfied with. The flowers looked a bit bedraggled and there didn't seem to be as many as I was expecting from the description and price. Even more of a shame because they were for a friend who was recently bereaved.”

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Posted 1 year ago

“Arrived the day after the delivery date.”

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Posted 1 year ago

“Sometimes the flowers are amazing other times they disappoint. They use to always be great. So I use multiple florist now.”

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Posted 1 year ago

“Had 3 orders in one week and only 1 arrived on requested date”

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Posted 1 year ago

“I did complain about the recent flowers that I bought for my cousin who had just come out of hospital following an operation. She felt that they had been a waste of my money, Bunches did ask me to forward a pic of the flowers but due to heavy work commitments, I did not have time to visit her to take a picture of the flowers :(”

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Posted 1 year ago

“Have used Bunches many times for the delivery of flowers for special occasions for family and friends. Unfortunately the last time used only one week ago I was disappointed when I seen them in my sisters house. I paid £36 and was quite unhappy with the display not a lot of nice flowers looked as though many extra cheap ones were input. Would have to think twice before ordering flowers again. Quite disappointed.”

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Posted 1 year ago

“I have previously received Bunches flowers and was very impressed by the quality. On this occasion, I sent flowers - they arrived three days late. I was disappointed with what was promised versus what was discovered. I haven't dare ask the recipient about what they look like.”

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Posted 1 year ago

“When sending a gift for a specific anniversary, it would be useful if it was made quite clear that it may not be delivered on the chosen date. That information may lead to a lost sale, rather than a lost customer for the future.”

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Posted 1 year ago

“Nice flowers delivered quickly but much smaller than expected”

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Posted 1 year ago

Bunches.co.uk is rated 4.7 based on 198,140 reviews