Bunches.co.uk Reviews

4.7 Rating 198,136 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,136 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using bunches for a number of years but I have to admit that this time when I saw a picture of the flowers which I sent to my Mother for her Birthday I was somewhat disappointed, a somewhat sparsely arranged handful of flowers, not exactly as the online picture portrayed!”

Helpful Report

Posted 1 year ago

“Lovely flowers delivered with care”

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Posted 1 year ago

“They need to use a better courier service. Ordered in plenty of time but not delivered on the day specified. Not much good when it's for a birthday.”

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Posted 1 year ago

“Flowers were lovely but they didn't get delivered on the date requested. They got delivered to another house in error with no notification. My daughter received them two days later. No compensation offered for disappointment caused.”

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Posted 1 year ago

“I paid extra for an extra large bouquet and was disappointed with the size.”

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Posted 1 year ago

“I was disappointed,you was advertising discount if ordered before 10th September. Which I did.Then I didn’t get discount.”

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Posted 1 year ago

“I was really satisfied with the communication as I needed to change the delivery addresses after I'd ordered the flowers as my daughter was at work so the flowers needed sending to her workplace instead of home. But when she received the flowers and sent me a photo I was very disappointed with the size of the bunch and they were also delivered in a cardboard box and I thought they would have just been in a nice bouquet.”

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Posted 1 year ago

“Efficient and timely service/delivery. Just a little disappointed that the bouquet was a lot smaller than the online photo.”

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Posted 1 year ago

“Was disappointed with the size of the bouquet delivered for £20.”

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Posted 1 year ago

“Ok not what I thought but looked ok”

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Posted 1 year ago

“Flowers were left outside even though someone was in the house. My Mum is old and infirm and cannot move quickly let alone bend down to pick up packages left on the ground. She also does not have “a porch” as described by the courier.”

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Posted 1 year ago

“Lovely pink rose plants, in a vintage pot that can be re-used. Recipient very happy. Would buy this again”

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Posted 1 year ago

“Delivery was far too late in the day for an elderly lady”

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Posted 1 year ago

“Sent thank you flowers to my granddaughter. Thought I had chosen a nice bunch but was very disappointed when she sent me a photo of the flowers. Nothing like I ordered. What happened please you are usually so good.”

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Posted 1 year ago

“Late delivery causing costernation however the flowers survived”

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Posted 1 year ago

“The plant I ordered did not arrive in the greatest condition - unfortunately. Usually, things I buy from this supplier is of very good standard., but this time not so.”

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Posted 1 year ago

“Have used Bunches many times and can recommend them,the latest bunch of flowers were a present for my sister on her arrival home,after a shirt stay in hospital.”

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Posted 1 year ago

“The flowers arrived the day after they were supposed to and a couple of them did not look so good. The overall punch was ok. It was a very warm day and I am sure the flowers would have looked better if they had been delivered. The flowers were for our Anniversary and the other bunch my hubby ordered also missed the date”

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Posted 1 year ago

“The bouquet l ordered should have contained four stems each of yellow pink and white flowers but they were only pink and white. Not as described. Unusual for Bunches.”

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Posted 1 year ago

“I’ve used Bunches many times before, mainly to purchase bouquets of orchids. I and the people who have received them have always been delighted with the flowers, this time however, I’m afraid the orchids I received were on their last legs, blooms closing and buds dropping off frequently.”

Helpful Report

Posted 1 year ago

Bunches.co.uk is rated 4.7 based on 198,136 reviews