Bunches.co.uk Reviews

4.7 Rating 202,793 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 202,793 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality & size does not reflect the online pictures”

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Posted 4 years ago

“First time in many years..... my order arrived 2 days later than I booked which was a shame as it was my mother’s 103rd Birthday”

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Posted 4 years ago

“One stem of freesia was missing and my 3 grasses were substituted to 2 stems of eucalyptus which looked rather bulky than delicate.”

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Posted 4 years ago

“I purchased as a gift and had added extras to the order, to be honest I'm glad I did because the bouquet, although lovely was pretty sparse. The other gifts were great and the delivery was quick”

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Posted 4 years ago

“Second time an important event spoiled by late delivery of flowers. Was prepared to give you a second chance, but no more,”

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Posted 4 years ago

“I was pleased with the flowers, however, it was a day late. First order, it was for a birthday, so a bit disappointed.”

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Posted 4 years ago

“Quite disappointed with the last order, others have been fabulous. I sent these to a friend and they were very skimpy compared to your illustration. She sent a photograph when she thanked me.”

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Posted 4 years ago

“Lovely flowers but delivered late which is a shame given it was for a birthday”

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Posted 4 years ago

“The flowers that I got for my mums birthday came in looking nothing like in the photos. So was really disappointed with that.”

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Posted 4 years ago

“Smaller than i expected and no wow factor. Very ordinary.”

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Posted 4 years ago

“They were for my niece, I wrote a message but it wasn't with her flowers...”

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Posted 4 years ago

“Delivered on time and nicely presented but a much smaller bouquet that the pictures lead you to believe.”

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Posted 4 years ago

“very good but sometimes the colour of the flowers is too strong.”

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Posted 4 years ago

“Was not delivered on the day after order as promised and because they were not for myself I cannot say what the quality was like-nobody likes to tell you that the flowers you sent were rubbish so hard to honestly review.”

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Posted 4 years ago

Thank you for your review. We are sorry to hear your gift didn't arrive on your preferred delivery date. Our free delivery service is based on a 1-2 working day delivery with 90% of gifts arriving on the date selected. We do recommend that an upgraded courier service is selected if a guaranteed date is required. Please accept our apologies for any disappointment caused. Kind Regards - Bunches

Posted 4 years ago

“I have put 'acceptable' just!! Because the flowers delivered to my mother were rather limp, although they did revive once in water but I was disappointed that her first sight of these flowers were of a lack lustre limp bouquet ☹”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“Payed extra for flowers to be delivered on the day of birthday but they came the day after...”

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Posted 4 years ago

Thank you for your review. We are sorry to hear your gift didn't arrive on your preferred delivery date. The Royal Mail 24 service is based on a 1-2 working day delivery with 95% of gifts arriving on the date selected. We do recommend that an upgraded courier service is selected if a guaranteed date is required. Please accept our apologies for any disappointment caused. Kind Regards - Bunches

Posted 4 years ago

“The recipient was happy with the flowers, but they were ordered for her 60th birthday and they arrived a day late.”

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Posted 4 years ago

“Flowers arrived and looked great. Unfortunately only lasted 5 days before looking a bit tired. Had hoped for a bit longer given the 7 day freshness guarantee”

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Posted 4 years ago

Thank you for your review We are sorry to hear the flowers didn't last the 7 days of freshness we guarantee them for. We will be in touch with you very soon to make this right for you. Kind Regards - Bunches

Posted 4 years ago

“Had a mixed bunch delivered but sadly roses died very quickly and the rest of the flowers followed. Didn't last a week. Did email but did not get a reply.”

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Posted 4 years ago

“Beautiful flowers BUT I paid extra for delivery on Monday, courier wanted to deliver on Sunday. If I had slept a bit longer and hadn't noticed the message, the flowers woukd have been delivered on the wrong day”

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Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 202,793 reviews