Bunches.co.uk Reviews

4.7 Rating 201,893 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,893 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My last two purchases from bunches have been absolutely terrible, worst flowers I have ever bought. Instead of sending them in bud they have been in full bloom and half dead. The last bunch that I ordered for Mother's Day were bone dry and most of the flowers were wilted and dead. I have ordered better flowers from supermarkets at a much cheaper price! One time could be classed as a mistake but this is the second time this has happened! When I told them about it they offered to send me another bouquet which I was happy with that solution but a week has gone by and there is no sign of any bouquet arriving. I was once a very loyal customer but I would highly recommend anyone to never pay out a penny to this terrible company.”

Helpful Report

Posted 4 years ago

“Very disappointed with bouquet. Will never buy unseen again. My mum is in a care home with dementia and couldn't understand why she was receiving a bunch of (her words) 'weeds'! Looked absolutely nothing like picture online. Extremely upset.”

Helpful Report

Posted 4 years ago

“Nothing like the picture, turned up half of them were dead. Waste of money.”

Helpful Report

Posted 4 years ago

“Terrible flowers, buy elsewhere”

Helpful Report

Posted 4 years ago

“Never got my chocolates that I paid for”

Helpful Report

Posted 4 years ago

“Awful quality of flowers. Looked nothing like the pictures.”

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Posted 4 years ago

“Orderd my mum some flowers and they came dead and I put them in water as advised and 3 days later they are still in poor condition waste of 30£”

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Posted 4 years ago

“Absolute rubbish. Will never use again. This was for mothers day and half the stems didn't even open. Very disappointed.”

Helpful Report

Posted 4 years ago

“Was terrible, we were so gutted when it arrived. Dead flowers and hardly anything to it, was not worth the £30 I paid. Giving this to my mother in law would have been so embarrassing, we rushed out to add supermarket flowers to the ones that we could salvage.”

Helpful Report

Posted 4 years ago

“Not delivered on time (day before mothers day) even though I ordered them 2 weeks in advance. When I contacted customer services they basically told me that it was not their fault. Then to add insult to injury they said the flowers would be 'thirsty'”

Helpful Report

Posted 4 years ago

“I had such high hopes after looking at the pictures on your website but after my mother sending me photos of her flowers the irises looked brown and on there’re last legs . Really disappointed.”

Helpful Report

Posted 4 years ago

“Very disappointed with the flowers. I wont be ordering from Bunches again.”

Helpful Report

Posted 4 years ago

“I would not recommend this flower service to anyone. Bought two seperate bouquet this month and both were a let down i could have bought nicer flowers at a supermarket and done it myself for a third of the price. I am normally someone who does not complain but these qere meabt for very special people and not happy with service at all.”

Helpful Report

Posted 4 years ago

“2 days late on delivery! ...again !”

Helpful Report

Posted 4 years ago

“Ordered flowers to come on a specific day which they never. The flowers also came with half of them already dead, would not recommend”

Helpful Report

Posted 4 years ago

“Terrible service. Ordered flowers well in advance, did not arrive for three days after delivery date. Flowers looked pretty much dead. Customer service poor and not offered refund. Will not shop with them again!”

Helpful Report

Posted 4 years ago

“The flowers arrived a day later than promised and were dead within three days of being opened - a massively short time compared to other online florists I have used. I doubt I'll be using the store again.”

Helpful Report

Posted 4 years ago

“I was very disappointed with my Bunches flower delivery for my Mother's Day gift this March. They were 3 days late and so a little worse for wear when my Mum finally got them. Would never use them again as Bunches themselves were very unsympathetic and unhelpful about the delay. Would not replace or refund me. Would not recommend this company to any body.”

Helpful Report

Posted 4 years ago

“Very disappointed with my Mother’s Day order! Flowers were delivered looking limp and pathetic and when they finally started to bloom they weren’t even the colours advertised on the website. Won’t be using this website again.”

Helpful Report

Posted 4 years ago

“So small my mother thought I was broke. Really disappointed”

Helpful Report

Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 201,893 reviews