Bunches.co.uk Reviews

4.7 Rating 198,092 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi i ordered a bouquet of multi small red rose buds for my wife for Valentines, and they arrived in good time and did look good, however unfortunately most of the buds have stayed closed, very disappointed with the end result!!”

Helpful Report

Posted 1 year ago

“Unfortunately it is not a good review. First time using Bunches & sadly the last. Sent to my friend for her birthday & as asked, she sent me photos on arrival of flowers & 3 days later. Nothing like presented on website.Pretty...but could get similar from supermarket for much cheaper. So disappointed. Live & learn... Lisa Walsh Fife Scotland”

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Posted 1 year ago

“The service and communication was brilliant but was slightly disappointed with the display compared to the photo on website. The recipient sent me a message of thanks with a picture so have seen what was delivered. Will use again to see how they do.”

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Posted 1 year ago

“Flowers seems fresh however when I placed my order it read it should have in total about 25 stems and I seems in bouquet sent 5 pink stems 3 yellow n 5 white with couple of tems of gypsophilla”

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Posted 1 year ago

“Good quality of flowers but not delivered on the selected day”

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Posted 1 year ago

“I did expect more flowers in this bunch , compared to the photo online .”

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Posted 1 year ago

“Arrived next day as stated, cheered recipient up, but the arrangement online never looks like what is received in my opinion at spending £30-£40 I expected a wow factor. Could got 8 bunches from supermarket and done my own for price paid, but am incapacitated with broken foot so had get delivered to my friends mum.”

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Posted 1 year ago

“Why do you supply Freesias with no Scent??”

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Posted 1 year ago

“The flowers arrived 2 days early, so not ideal 😟”

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Posted 1 year ago

“Quick delivery and nice flowers but they looked nothing like the photo, they were half the size. Could have got the same at the supermarket for half the price :(”

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Posted 1 year ago

“For the first time ever I was disappointed with my Bunches. I had ordered letter box for a friend and my husband ordered flowers for me. The carnations that were the main component in both orders failed to open and the whole thing looks feeble. Feeling sad and very disappointed.”

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Posted 1 year ago

“Flowers were fine, delivery was one day late. Post Office sent the parcel to the wrong sorting office,(Bridlington) then returned it to Leeds before re delivering it to the correct address in Scarborough the next day. Not good enough. Not your fault, I appreciate, but perhaps you could complain to Post Office parcel delivery.”

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Posted 1 year ago

“Disappointed. Flowers were dispatched on 1st February but only arrived at the recipient on 6th February, so they weren't as fresh as they should have been and were extremely dry.”

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Posted 1 year ago

“The flowers were lovely apparently; however they omitted to include my card and message. The flowers were sent on the occasion of my brother's birthday to his wife. He recently passed away, so the flowers were a gesture to help make my sister-in-law feel that she was very much being thought about at such a reflectful time. That she didn't know who they were from really did defeat the object.”

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Posted 1 year ago

“The past man dropped the flowers so a fair few were broken. Otherwise they were OK. Quite a lot of greenery”

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Posted 1 year ago

“I did not see the flowers for myself but from the photo my friend sent, they did not look what I would have expected for £22, so was somewhat disappointed. However they were delivered promptly and my friend was happy to receive them which was what mattered.”

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Posted 1 year ago

“Pretty but not worth the price could get equally as decent flowers from superstore”

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Posted 1 year ago

“The flowers were lovely and fresh but a strange thing happened- I asked for them to be delivered last Saturday and was told no one was in the house at 4pm which I later found out was not true - they were in all day and they were delivered by the postman on Monday morning- earlier on Monday morning I was tracking the flowers and I found that they tried to deliver them at 4pm on Saturday and now it was up to the recipient to get in touch re organising the delivery- I sent her an email explaining this. She then wrote to me to thank me for the lovely flowers which came on Monday morning - a surprise as they knew nothing about anything happening on Saturday- why spoil a good service with a mess up like I have explained? If you can’t deliver til Monday don’t say you tried to deliver on Saturday and mislead me about what will happen next. I will think carefully before I use your service again”

Helpful Report

Posted 1 year ago

“I have ordered in the past but rather disappointed this time. The overall look of the flowers did not match the picture. Colours were good but a couple of the stems were damaged and it did not look as "full" as the picture online. The recipient was pleased but obviously she had not seen the original picture.”

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Posted 1 year ago

“Went the extra mile and ordered the big bunch but once put in a vase it looked like a small bunch.wont be ordering again”

Helpful Report

Posted 1 year ago

Bunches.co.uk is rated 4.7 based on 198,092 reviews