Bunches.co.uk Reviews

4.7 Rating 200,137 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 200,137 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really disappointed with this purchase. There were fewer flowers than advertised and the quality of the flowers was poor. Definitely won’t be purchasing from here again.”

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Posted 4 years ago

“Not like the image online at all. Very disappointing for the price. Will not be ordering again.”

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Posted 4 years ago

“First time I've bought flowers off the Internet,never again.Bought a £50+ bunch of flowers for my partners 50th birthday.Within 5 days the roses had wilted”

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Posted 4 years ago

“Not that impressed , 20 stems that didn’t really flower for £30 . Would of got a lot better popping in the local garage”

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Posted 4 years ago

“Absolutely shocking”

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Posted 4 years ago

“Flowers were in a bad state. Roses in full bloom and ‘soft’. I was not happy for £39. Dead before 7 days.”

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Posted 4 years ago

“The flowers arrived with some of them snapped off of the stems completely, some flowers were hanging on by a thread & a quarter of the bunch did not revive. I was quite disappointed as this a Mother’s Day gift & ended up being a bit so great one to say the least.”

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Posted 4 years ago

“Mother's day delivery absolute rubbish. Paid extra to get it delivered on mother's day then they didn't show up until the evening! I'd strongly recommend doing the free postage for the Saturday instead of paying a premium for Sunday! When I asked then about it, I didn't even get an apology. I was just told it can come anytime during the day and there's no guarantee it'll be there earlier in the day! Moonpig offer a delivery by 1pm, I will do this in future!”

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Posted 4 years ago

“Overpriced, poor quality flowers delivered. Unimpressed”

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Posted 4 years ago

“Flowers arrived on time but was a very small bouquet. I was hopeful that the bouquet would "bloom" over the following days but had to be thrown away by Thursday (fifth day after delivery) as they were dead. Really disappointing. Its no good giving introductory discounts etc if the flowers - a mothers day gift - are terrible. Feel really let down.”

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Posted 4 years ago

“Honestly wouldn’t even bother buying from them ever again! Got flowers for my mum for Mother’s Day, only last 3 days and the flowers looked nothing like the website pictures, only received half the bunch! Wouldn’t even bother and stick to local florists /in store flowers”

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Posted 4 years ago

“Poor quality flowers (both deliveries I ordered) for Mother’s Day. Looked tired on arrival and didn’t last long. Very disappointing. Won’t be using bunches.co.uk again I’m afraid”

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Posted 4 years ago

“extremely disappointed, the bunch that arrived was tiny and no way a reflection of what I had paid. I’m an nhs worker and haven’t seen my mum (who is also a key worker) in months. I wanted to be able to do something nice for Mother’s day and was so disappointed in what she received. She deserved a lot more.”

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Posted 4 years ago

“Was very disappointed with my order. The picture that was advertised was nothing like what I received. Wouldn’t recommend ordering from here.”

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Posted 4 years ago

“Flowers were of a poor standard. Not what was shown in pictures”

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Posted 4 years ago

“I was very disappointed with my order. The photo online looked beautiful whereas when they arrived, it looked as if half the flowers were missing.”

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Posted 4 years ago

“Terrible!! Bought two bunches for Mother’s Day, what arrived was not what is shown on the website, over half the stems missing, some dead and snapped. Had to go to the supermarket and buy more flowers to make a half decent bunch. Emailed them over a week ago to complain and have heard nothing back. Absolutely avoid buying from here. £50+ order that would have been less than £10 from a petrol station!”

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Posted 4 years ago

“Flowers didn’t look anything like the picture advertised”

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Posted 4 years ago

“Very small bouquet, very disappointing”

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Posted 4 years ago

“Ordered 2 bunches of flowers and chocolates for Mothers day to be delivered on the Saturday before. One bunch was delivered on time with no problems. By the Monday your track and trace system was still showing one of the bunches had yet to be received by Royal mail, never mind being delivered. I contacted your customer service team who arranged for another bunch and chocolates to be sent, which was received on the Wednesday after Mothers Day! The original order was never received so couldn't have been dispatched.”

Helpful Report

Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 200,137 reviews