“Delivery time was awful. Flowers certainly was not worth the money.”

Posted 4 years ago

“Dissatisfied. Product arrived a day late and no tracking available. What’s the point in ordering for a specific day! Won’t use again.”

Helpful Report

Posted 4 years ago

“I ordered flowers for our wedding anniversary on September 1st, on the third. There was no sign of anything till Monday the seventh, when a very sorry bunch arrived, I informed them and they suggested a free replacement which I agreed, and expressed my feelings, It is now Monday 14th September no sign of any flowers Certainly not considering any further business with Bunches.”

Helpful Report

Posted 4 years ago

“Some of the worst flowers I have received. £37 for a bouquet of flowers that I could have bought for £10 in a super market. The pictures do not represent what you get for your money. Never again.”

Helpful Report

Posted 4 years ago

“I ordered flowers for the 29th of August a day before my mother’s birthday. The flowers didn’t come until the 1st of September. The lilies were half dead as they didn’t come in water, also the ‘Marshmallow’ lilies description said that there were white lilies included which were not in the bunch I received. Overall, I am disappointed with the quality of flowers I received.”

Helpful Report

Posted 4 years ago

“Really disappointed and embarrassed with the flowers delivered for my best friend, looked like a £5:bunch from a supermarket, sorry but I won't be using bunches again or recommending”

Helpful Report

Posted 4 years ago

“Considering the price of the flowers. I found the fact that you couldn’t trace wether they were delivered or not by the Royal Mail service very disappointing. It was very awkward having to call the recipient to check if they received the flowers for not. It’s impossible for me to answer most of your questions below. How would I know????? I was not there to receive the flowers.”

Helpful Report

Posted 4 years ago

“Flowers came boxed up and majority of the flowers were ruined. Will not purchase again..”

Helpful Report

Posted 4 years ago

“I have no idea whether they arrived or not as after the payment confirmation email no other emails were sent, and this was as a gift sent to someone one someone else's behalf I can't check myself to see if they arrived either so for all I know i spend £12 on air”

Helpful Report

Posted 4 years ago

“Very small Bunche of flowers not worth the money . I won’t use them again ☹️”

Helpful Report

Posted 4 years ago

“I have no idea whether my order arrived at the designated address as I had no confirmation whether the delivery occurred from this company. I have used other companies who have sent me an email or text confirmation at the very least and one company even sent me a photo of my delivery outside the door of the designated address. I shall not use this one again. Hopefully the flowers were delivered and the recipient may have liked them! I shall never know!”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry you have been unhappy with the delivery of your gift. The delivery service selected is not a traceable service, we do offer a tracked and courier service for an additional charge, however this service was not selected on this occasion. Please accept our sincere apologies for any disappointment this matter may have caused. Kind Regards - Bunches

Posted 4 years ago

“Unfortunately the flowers were almost dead on delivery. We not order again”

Helpful Report

Posted 4 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with your shortly. Kind Regards - Bunches

Posted 4 years ago

“The flowers arrived 5 days late and were not in a good condition. I was very disappointed especially as they were from a friend who had just come out of hospital.”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear of your disappointment regarding this . We have taken a look into this and can see that you have been in contact with our Customer Support Team who have looked into this further and that this has now been rectified. Kind Regards - Bunches

Posted 4 years ago

“Terrible do not deal with. Flowers broken on del and half dead paid £25 could have bought for five at garage emailed have not had reply”

Helpful Report

Posted 4 years ago

“Disappointed that the flowers I ordered for the anniversary of a friend’s mother’s death were meant to arrive on Saturday and didn’t arrive until Tuesday. Won’t use again.”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear your gift didn't arrive on your preferred delivery date. Our free delivery service is usually based on a 1-2 working day delivery with 90% of gifts arriving on the date selected. However we have provided a link on our home page that advises the delivery may take an extra day due to the pressure Royal Mail are experiencing at present. Please accept our apologies for any disappointment caused. Kind Regards - Bunches

Posted 4 years ago

“no stars , will never buy again , the flowers were almost dead , very poor , will not reccomend”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“Box arrived at the wrong address, was damaged at the bottom but that I wasnt to bothered about. The flowers were a big disappointment so unimpressed nothing like the photo on the website. They were bought to lay on a dear friends grave, I can't believe I paid that sort of money I ended up buying flowers from Tesco would never buy again”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“Wont be buying from here again”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“I ordered flowers to support a family member after a bereavement. The postal service did not deliver the flowers but left a card 3 days after the flowers should of been delivered. No attempt to redeliver. Flowers picked up and they are all dead”

Helpful Report

Posted 4 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with your shortly. Kind Regards - Bunches

Posted 4 years ago

“Nothing like the picture was not worth the Money .. flowers sparse colours different to picture was very disappointed”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Bunches.co.uk Reviews