Bunches.co.uk Reviews

4.7 Rating 198,076 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn’t arrive on time”

Helpful Report

Posted 1 year ago

“Hi Just spoke to my mum, she had a delivery of flowers I sent for Mother’s Day, and she said that she has already thrown them away. They were supposed to arrive in bud but they were all fully open so they didn’t last as we expected. Disappointed , and unsure if I will use you again. Regards Andrew”

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Posted 1 year ago

“Bang average quality. I'd expect better from a supermarket at 1/3 of the price. Avoid”

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Posted 1 year ago

“with proper care, and following the instructions word for word, i was disappointed to see my flowers have began to wilt so quickly, for the price point.”

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Posted 1 year ago

“Disappointed in value for money, not as good as marketing pictures .”

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Posted 1 year ago

“Not happy with the bouquet I ordered for Mother’s Day, I shown in my email how different the bunch sent out was , wayyy less flowers, colour difference etc was told to wait til it blooms? Anyway, I said not a lot would change and was then asked for a picture of the stems , I left it there as didn’t want to bother my mum for pictures of the bunch, won’t order again.”

Helpful Report

Posted 1 year ago

“Quick delivery but flowers look nothing like pictures & 3 stems less than advertised. Absolutely not worth £28, could have paid £8 for a nicer bunch in the supermarket. Won’t be using again.”

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Posted 1 year ago

“Didn’t arrive on time and was not the picture perfect flower I was hoping for”

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Posted 1 year ago

“I spend nearly £100 here and ordered three bunches of flowers for my mother, my stepmother and my grandmother for Mother’s Day. In all honesty it was hit and miss. My mums flowers looked ok (nothing special and in my opinion not £30 of flowers) but my stepmothers and my Nans flowers were sad. Think 6 carnations and some babies breath. Not worth the £30 at all. I could’ve gone to Tesco and got something much nicer for a third of the price.”

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Posted 1 year ago

“Very disappointed seemed like hardly any flowers on the bunch could have got a better bouquet from a supermarket much cheaper”

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Posted 1 year ago

“Ordered a large bunch of flowers for Mother’s Day when my mum showed them to me it was really small very disappointed”

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Posted 1 year ago

“I have no idea what the flowers were like I ordered for mum on Mother’s Day but I do know I never got an email to confirm delivery”

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Posted 1 year ago

“I was disappointed when I saw the flowers that I’d brought for my mum for Mother’s Day, they were definitely not worth £31, there were hardly any flowers and didn’t look like the photo. Would have been worth buying Mother’s Day flowers from a shop instead of a place like bunches. Also their customer service phone number doesn’t work which is really unhelpful too! So should not be advertising that.”

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Posted 1 year ago

“Was disappointed with bouquet also it only lasted for three days. Have used bunches before and bouquets have been better.”

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Posted 1 year ago

“This time my order was the wrong size (Large 17 stems)delivered instead of to what I ordered (X-Large 22 stems). MOTHERS DAY! It was for my mother in-law who she’s staying at the nursing home and I only noticed the fault when I visited her days ago. And obviously she couldn’t let me know the fault as it was a gift. And assumed it was ok”

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Posted 1 year ago

“Flowers came a bit dead… bit dissapointed honestly”

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Posted 1 year ago

“They arrived on the day selected but I was really disappointed with the quality. Looked nothing like the pictures and SO expensive for what you get. Would not buy from here again.”

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Posted 1 year ago

“The box was delivered upside down! Therefore any water had disappeared. several flowers were battered and the roses were already a little droopy didnt eventually open and had to be thrown away after 6 days! Very disappointed.”

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Posted 1 year ago

“Measly amount of flowers for at least twice the price of a decent supermarket bunch and pay delivery on top! Rip off”

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Posted 1 year ago

“...arrived the day I wanted, they said " a spray" of flowers but more like a few sprigs of weeds...3 carnations and a bit of decoration foliage...£22 dissatisfaction at its finest, only wish I was able to get over road now to buy there flowers as £22 would have bought 4 bunches of lovely roses and others...wasted money will not purchase there again...🤬👍”

Helpful Report

Posted 1 year ago

Bunches.co.uk is rated 4.7 based on 198,076 reviews