Bunches.co.uk Reviews

4.7 Rating 201,197 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed the flowers did not arrive on the day requested.”

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Posted 4 years ago

“box completely squashed”

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Posted 4 years ago

“The freesias I sent my friend were excellent but none of the iris flowered but died in bud”

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Posted 4 years ago

“Bouquet that arrived looked nothing like the image, very sparse and not as many stems as advertised”

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Posted 4 years ago

“Lovely but over priced for size of flowers , picture not accurate”

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Posted 4 years ago

“The flowers looked beautiful but there was very few for the money spent! Stood next to another bunch of the same cost from a different company I felt ashamed of them.”

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Posted 4 years ago

“Thank you for the opportunity to write this review. I appreciate there was no delivery charge for this bereavement bunch of flowers I have no confirmation it has been delivered I can only assume it has.An e/mail or text from Bunches.co.U.K. confirming the delivery in future would be very much appreciated and would enhance the reputation of Bunches.co.U.K. Thank you, D.A.CHUDLEIGH.”

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Posted 4 years ago

“1st time user, ordering very easy and delivery as expected. Flowers were lovely when all opened but not as big a bunch by any means as the picture on web site. Nevertheless, after a traumatic few weeks for my sister, they really made her day. Thank you Bunches”

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Posted 4 years ago

“Thought I had ordered tulips but that wasn't what arrived”

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Posted 4 years ago

“I was pleased the flowers arrived in time, and they appeared fairly fresh, as my friend sent a photo and was pleased with them, but they were quite sparse and looked very unlike the ones on the webpage, and not really worth the price, but I got a reasonable discount so l guess l got what I paid for. But l was a bit disappointed for my friends birthday gift. The chocolates were a nice addition though.”

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Posted 4 years ago

“Hi I received a fantastic bunch of flowers from bunches from a friend and so decided to send some to my mum. Firstly they didn't arrive on time and secondly they were nothing like the picture (iris and freesias) and when freesias did come out the irises had died, so although my own flowers were still looking brilliant (pink carnations) my mums was a real disappointment. Customer services were brilliant when I let them know that they hadn't arrived, and sent a next day delivery but overall the flowers I chose let it down. Shame, as mine were so impressive.”

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Posted 4 years ago

“The flowers arrived on time and looked nice to start with but quickly died - lasted less than a week before they all needed throwing away. Not sure if I would use them again - it was a last minute gift so worked this time”

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Posted 4 years ago

“Bought 4 bouquets for colleagues as leaving presents. Only 3 arrived on the day which was awkward. Quite expensive but didn’t look much or very special in their plain cardboard boxes. Hope the contents were nice. Wish I had gone to a local florist to get nicely arranged bouquets”

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Posted 4 years ago

“The flowers I purchased for my mother and mother in law were a bit disappointing. They looked like far bigger blooms in the photo, so I thought they would stand alone beautifully. Sadly when the two mothers sent me photos I felt that the flowers were rather disappointing and could have done with far more stems or other foliage.”

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Posted 4 years ago

“Disappointed as flowers received not as picture.”

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Posted 4 years ago

“Good web sight really easy to use. I chose white roses as were illustrated by the picture. Unfortunately pale lavender roses were delivered If the white roses were unavailable then I would like to have had the choice of substitute colour”

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Posted 4 years ago

“My latest order arrived via Royal Mail and was completely trashed. It was a pot plant, and all the soil was out of the pot and most flower stalks were broken. Very disappointed as it was for a birthday. I took a refund, and will be thinking twice before ordering from Bunches again.”

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Posted 4 years ago

“Usually very good and our ‘go to’ for flower deliveries. However, last order was a bit disappointing where heads were dropping off etc , so may have to re think future orders unfortunately.”

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Posted 4 years ago

“I would say they were average . I asked for extra butterflies, I thought they would have put them in the bouquet instead of leaving them separate. Not that impressive.”

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Posted 4 years ago

“Would have expected better for the money paid was only adequate”

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Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 201,197 reviews