“They were for my niece, I wrote a message but it wasn't with her flowers...”

Helpful Report

Posted 4 years ago

“Delivered on time and nicely presented but a much smaller bouquet that the pictures lead you to believe.”

Helpful Report

Posted 4 years ago

“very good but sometimes the colour of the flowers is too strong.”

Helpful Report

Posted 4 years ago

“Was not delivered on the day after order as promised and because they were not for myself I cannot say what the quality was like-nobody likes to tell you that the flowers you sent were rubbish so hard to honestly review.”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear your gift didn't arrive on your preferred delivery date. Our free delivery service is based on a 1-2 working day delivery with 90% of gifts arriving on the date selected. We do recommend that an upgraded courier service is selected if a guaranteed date is required. Please accept our apologies for any disappointment caused. Kind Regards - Bunches

Posted 4 years ago

“I have put 'acceptable' just!! Because the flowers delivered to my mother were rather limp, although they did revive once in water but I was disappointed that her first sight of these flowers were of a lack lustre limp bouquet ☹”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“Payed extra for flowers to be delivered on the day of birthday but they came the day after...”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear your gift didn't arrive on your preferred delivery date. The Royal Mail 24 service is based on a 1-2 working day delivery with 95% of gifts arriving on the date selected. We do recommend that an upgraded courier service is selected if a guaranteed date is required. Please accept our apologies for any disappointment caused. Kind Regards - Bunches

Posted 4 years ago

“The recipient was happy with the flowers, but they were ordered for her 60th birthday and they arrived a day late.”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear your gift didn't arrive on your preferred delivery date. Our free delivery service is based on a 1-2 working day delivery with 90% of gifts arriving on the date selected. We do recommend that an upgraded courier service is selected if a guaranteed date is required. Please accept our apologies for any disappointment caused. Kind Regards - Bunches

Posted 4 years ago

“Flowers arrived and looked great. Unfortunately only lasted 5 days before looking a bit tired. Had hoped for a bit longer given the 7 day freshness guarantee”

Helpful Report

Posted 4 years ago

Thank you for your review We are sorry to hear the flowers didn't last the 7 days of freshness we guarantee them for. We will be in touch with you very soon to make this right for you. Kind Regards - Bunches

Posted 4 years ago

“Had a mixed bunch delivered but sadly roses died very quickly and the rest of the flowers followed. Didn't last a week. Did email but did not get a reply.”

Helpful Report

Posted 4 years ago

Thank you for your review We are sorry to hear the flowers didn't last the 7 days of freshness we guarantee them for. We will be in touch with you very soon to make this right for you. Kind Regards - Bunches

Posted 4 years ago

“Beautiful flowers BUT I paid extra for delivery on Monday, courier wanted to deliver on Sunday. If I had slept a bit longer and hadn't noticed the message, the flowers woukd have been delivered on the wrong day”

Helpful Report

Posted 4 years ago

“This was a gift, as a thank you, to some close friends. Unfortunately the delivery was not made on the due date. It was a day late so what was to be a surprise could not be so as delivery confirmation only come to the sender not the receiver. I informed the recipient to look out for the delivery. They said the flowers were acceptable as there were clear instructions on reviving the flowers upon receipt. I do not know if these flowers were of your usual standards due to politeness.”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear your gift didn't arrive on your preferred delivery date. The Royal Mail 24 service is based on a 1-2 working day delivery with 95% of gifts arriving on the date selected. We do recommend that an upgraded courier service is selected if a guaranteed date is required. Please accept our apologies for any disappointment caused. Kind Regards - Bunches

Posted 4 years ago

“The flowers were beautiful according to my mum, however she didnt know they had been delivered as no-one knocked on her door and they left them outside in the pouring rain... it was lucky they weren't damaged!!”

Helpful Report

Posted 4 years ago

“The flowers were nice but the roses did not last the week so the recipient was disappointed with her gift. She likes the cake and the gerbera flowers.”

Helpful Report

Posted 4 years ago

Thank you for your review We are sorry to hear the flowers didn't last the 7 days of freshness we guarantee them for. We will be in touch with you very soon to make this right for you. Kind Regards - Bunches

Posted 4 years ago

“Ordering was easy. Had order confirmation. Thats last I heard from Bunches. No update on day of delivery to say the flowers had be delivered. Had to rely on person receiving them to say thank you. Not good if you are sending them as a anonymous sender. In instance of charity”

Helpful Report

Posted 4 years ago

“Nice flowers but didn't arrive on close day”

Helpful Report

Posted 4 years ago

“I ordered two deliveries of flowers on the same day. One arrived on the Saturday as requested and the other arrived on the Monday. It states delivery is not guaranteed for the day requested but usually the following day, which I would have expected to be the Sunday. However the postal service used was royal mail and they don't deliver on Sundays . For this reason I don't understand why they offer delivery for a Sunday when this isn't possible. My daughter was over the moon with them , but I think the Alstromeria was either past its best or suffered in the delay as it had yellowing leaves.”

Helpful Report

Posted 4 years ago

“The flowers, cake and small card were lovely. However the box was damaged as the delivery driver threw it over my gate rather than ringing the bell.”

Helpful Report

Posted 4 years ago

“Sent as a Birthday surprise to a dear friend, but she informed me that they looked half dead. Flowers did revive after following instructions but I just felt a bit disappointed Not sure how long they lasted”

Helpful Report

Posted 4 years ago

“Good flowers, shame no card was delivered with the flowers my parents didn’t know who they were from”

Helpful Report

Posted 4 years ago

“I saw the flowers that I sent this time and was disappointed with them. I am always very satisfied with your service and before the first lockdown, used to see the flowers my Mum received which I was happy with.”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Bunches.co.uk Reviews