Bunches.co.uk Reviews

4.7 Rating 199,878 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 199,878 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used bunches in the past and been very happy . This time how ever I was very disappointed the flowers turned up a day late . Very sparse and definitely not worth the money and the bouquet contained 3 roses the flowers arrived on Tuesday and the roses were dead by Thursday”

Helpful Report

Posted 3 years ago

“when i ordered flowers off of this website , i was expecting nothing less than perfection for the money i was paying. when they arrived , the flowers were dieing and 3 of the roses didn’t even have the rose on them”

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Posted 3 years ago

“For the price very poor bunch of flowers”

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Posted 3 years ago

“Flowers didn't actually Bloom and are dying already yet the bouquet I bought from waitrose that arrived the same time are still lasting well.”

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Posted 3 years ago

“I was appreciative to find an international flower service. I’m in the US, my girlfriend in the UK. I plugged the address of the flower and card delivery in their respective boxes and submitted. Got a message from an actual person the next day asking the address again. No worries- I was happy that they were checking. I even told the name again of the business. However, the flowers were delivered to the local post office and never made it to her office. I then requested that they get delivered on the following Friday, as she works remote most of the week. That was ignored, and they were delivered when she wasn’t in the office. She had to travel to town to get them, then the next day the card arrived at her office. Same story, another trip into town. I will say the flowers were beautiful, and quite affordable. The card was exactly like the picture. My suggestion would be to have a safety net to adjust to mishaps with deliveries. This just seemed like a drop and go with no follow through by the courier. I may be willing to try them again in the future.”

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Posted 3 years ago

“This is my second purchase; the first l was so impressed l chose to use them again. Second time I was extremely disappointed. The flowers received looked nothing like the picture showed. l was also disappointed as this was for a special occasion to my daughter which did not have the desire impact from her either.”

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Posted 3 years ago

“Purchased flowers with a bottle of prosecco for Valentines Day and only the flowers arrived. Emailed Bunches and still no prosseco despite being told it would be sent out. Not using Bunches again!”

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Posted 3 years ago

“Roses were in bud when they arrived, So for Valentine’s Day it was a bit anti-climatic when the bouquet looked so small on arrival. I would say 3 out of the dozen roses actually bloomed fully so I was very disappointed and quite frankly I’m lucky my girlfriend stuck around after that”

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Posted 3 years ago

“The amount of flowers were not as many as we’re shown in the order photo. I was disappointed. After only 5 days the iris had started to turn brown . Very dissatisfied.”

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Posted 3 years ago

“For the first time I was disappointed. The delivered flowers did not look like the image online. Much smaller and also poor quality. All previous orders have been terrific so maybe this bunch of valentines day flowers just got caught up in the v day hype. Not an impressed wife sadly.”

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Posted 3 years ago

“Delivered on time but a bit disappointed. It's around 30 pounds for 12 roses which is fine for the price, but one arrived Snapped in two (clean cut, implying someone has accidentally chopped this).”

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Posted 3 years ago

“Not many Flowers in the order. I went to Morrisons the same day and I could have bought a bunch of red roses for half the price. Delivery was a day late and the flowers showed signs of wilting on arrival.”

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Posted 3 years ago

“flowers arrived in good condition ,have bloomed nicely my only gripe is the size of the bunch for the money paid is small, glad i had a discount as paying full price would of incurred a 1 star”

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Posted 3 years ago

“Usually very happy with the flowers sent. However these most recent ones for Valentines Day have been quite poor. They have not lasted long at all. Sadened by that and will have to think again before ordering.”

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Posted 3 years ago

“Very underwhelming bouquet. Costing nearly £40, it didn’t appear to be good value.”

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Posted 3 years ago

“Flowers going off 2 days late”

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Posted 3 years ago

“Purchased for a special birthday definitely not worth what I paid. Paid extra for butterflies to be added, these weren’t added. Will be using another company in future.”

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Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“25% off but very disappointed in selection for a birthday and thank you gifts.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand-tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“Service and price point was great, but the actual flowers looked very cheap and sparse compared to the photos of what I ordered”

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Posted 3 years ago

“Flowers arrived without card and didn't know who they were from. Very very disappointing.”

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Posted 3 years ago

Thank you for your review. After looking into this we can see that no message was provided when the order was placed. We do send a confirmation email so that the order can be checked over prior to dispatch so that any amendments needed can be made. Please accept our sincere apologies for any disappointment this matter may have caused. Kind Regards Bunches

Posted 3 years ago

Bunches.co.uk is rated 4.7 based on 199,878 reviews