Bunches.co.uk Reviews

4.7 Rating 199,756 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 199,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice flowers but they don’t really look like the advertised photo which is a shame, was expecting a little bit more”

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Posted 11 months ago

“They arrived on time but not as good quality as normal .”

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Posted 11 months ago

“Ordered a card to be sent for arrival Saturday the 27th April. It hasn’t been delivered”

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Posted 11 months ago

“I was a bit disappointed to be honest the flowers were beautiful but no where near as many flowers as advertised on the website.”

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Posted 1 year ago

“I have used Bunches many times especially sending flowers to my Mum. She has always said how lovely the flowers are when they arrive. Unfortunately, the flowers which arrived on the 26th April for her 97th Birthday, in her words, "looked rather sorry for themselves." She followed the instructions in with the flowers & they did revive which was good but they have always arrived looking beautiful before so this was not to the normal standard we have come to expect. I am hoping this was just a blip down to the delivery sysytem which I think was Royal Mail.”

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Posted 1 year ago

“Bunches themselves were fabulous. The courier though delivered a day late after I’d paid for them to be delivered on my friends birthday”

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Posted 1 year ago

“Flowers were really nice, my problem was they were delivered by Royal Mail, the recipient wasnt home and the delivery driver disnt try a neighbour, he took them back to depot and they were delivered the following day, not great with flowers”

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Posted 1 year ago

“As I live abroad I only had a picture on the Internet. I ordered the April flowers for my sisters birthday and she sent me a photo of them. They were very pretty but for the money they seemed a little spare. I added 3 butterfly's too which were beautiful. So pretty satisfied just wished there were a few more in the bunch”

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Posted 1 year ago

“Arrives on time but was a bit underwhelmed with the flowers”

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Posted 1 year ago

“Disappointed with delivery expected on the 20th for a wedding anniversary on the 21st and not received till the 22nd April”

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Posted 1 year ago

“My gift rose arrived at my home so I could give to my neighbour for her birthday. Thank goodness! It arrived having been tipped upside down, broken shoots, compost everywhere etc. whilst the rose itself would have arrived in tip top condition, the transit operators failed completely. The rose is happily planted next door but the courier needs review.”

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Posted 1 year ago

“These were a present to celebrate my friends wedding. She sent me a photo and I was not impressed. Can only hope they improved when the buds came out.”

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Posted 1 year ago

“My last order which was a bunch of flowers, mainly tulips, didn't look as good in the photo sent by my sister as the one from which I bought. e.g Thinner some how and maybe a tulip or two short. Unfortunately I don't have the image now.”

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Posted 1 year ago

“The flowers I got delivered were lovely, but my mother in law didn't get her card, which I was very surprised about, she didn't know they came from us.”

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Posted 1 year ago

“Customer services were very helpful, however the bunch of flowers delivered weren’t the size they appeared in the picture. The picture showed a full bouquet but what she got looked more like a bunch from Tesco. I was quite upset by it if I am honest as it was for someone’s birthday present.”

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Posted 1 year ago

“I was very disappointed that my gift did not arrive until the day after my friends birthday. This was despite the fact they had been at Leeds delivery dept at 6.29pm on 12th April (approx 10 miles from her home), but not delivered until 9.37 on 15th. To call them your "trusted dispatchers" is questionable. It appears they were misdirected at some point along the way! The only consolation is that my friend was pleased with them.”

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Posted 1 year ago

“Very disappointed the flowers only lasted four days and I am not happy having to pay for tracking when I don't want it”

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Posted 1 year ago

“The flowers were lovely but the delivery was rather slow.”

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Posted 1 year ago

“I received flowers from Bunches as a gift and was very impressed. I kept the details. So when I needed to send a gift and saw a special offer in Woman & Home, I availed if it. However when I visited the person I had sent the gift to just two days after she received it, the bunch of flowers looked disappointingly sparse.”

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Posted 1 year ago

“Normally I would prase Bunches however on this occasion the potted rose was a gift and the flowers looked like they were dying brown on the edges. Very disappointed”

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Posted 1 year ago

Bunches.co.uk is rated 4.7 based on 199,756 reviews