Bunches.co.uk Reviews

4.7 Rating 198,123 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,123 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent a bouquet to a friend & she was delighted so sent me a photo. I was not delighted as the flowers did not represent the photo on the website at all for ‘bright & beautiful’. They were sparse & roses did not open. I won’t be ordering again”

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Posted 2 years ago

“Nice flowers but would have been better if they weren’t crushed in delivery!”

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Posted 2 years ago

“Given up on Bunches mostly as spend ages finding flowers only to find they can't be delivered for some reason on a certain date. Wasted loads of time. I buy elsewhere whenever possible now.”

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Posted 2 years ago

“Delivery was attempted the day before long bank holiday. Person wasn't in that moment and it wasn't left with a neighbour/on doorstep, so order wasn't received until 5 days later. Bunches said it wasn't their responsibility and refused to give any refund. Obviously wouldn't have ordered if I'd known it'd be nearly a week late.”

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Posted 2 years ago

“We sent them to an Auntie and were quite surprised when we were sent a picture of them…..they were nothing like the photo and was a waste of money.”

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Posted 2 years ago

“I don’t think the flowers were anything special, celery excellent”

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Posted 2 years ago

“The flowers were nice but arrived 2 days earlier than they were ordered for , as it was for a birthday gift. Also the vase we ordered with the flowers leaked so it had to stand in a bowl to gather the leaking water.”

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Posted 2 years ago

“Sparse bunch of flowers disappointed”

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Posted 2 years ago

“Too many carnations & too few freebies considering I had purchased extra blooms. When visiting the recipient , my Mother and seeing what I had paid for, I was Not impressed.”

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Posted 2 years ago

“I purchased a bunch of flowers from you before and was so pleased with them but this time I was disappointed. There were not a lot of flowers in the bunch, more green”

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Posted 2 years ago

“The roses deteriorated after just three days and the display looked nothing like the presentation photo”

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Posted 2 years ago

“madame , monsieur, une fois n est pas coutume, j ai déjà commandé plusieurs bouquets chez vous et cette fois ci mon bouquet n avait rien à voir avec la photo proposée. J ai reçu une photo que je pourrai vous transmettre si vous le souhaitez ... le délais de livraison est correct le site pratique je vis très loin dans les caraïbes et je peux offrir des fleurs à ma fille en Angleterre . mais ce bouquet là n était pas réussi Bien à vous Annie France”

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Posted 2 years ago

“Didn’t look anything like what I ordered. Also doing by post the people were out on the Friday so weren’t delivered until the Monday.”

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Posted 2 years ago

“Flowers sent arrived on time but within a couple of days had died. There weren't as many flowers as I was expecting so a bit disappointing.”

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Posted 2 years ago

“I was disappointed when I saw how few flowers there were in the package. They looked nothing like the picture on the website.”

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Posted 2 years ago

“Not impressed with the flowers when they arrived could have got a nicer bunch for half the price from Aldi or Lidl”

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Posted 2 years ago

“Poor - flowers lasted 6 days”

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Posted 2 years ago

“Disappointed in our sunflower order. They were purchased to say thank you to a family member, but ended up just looking like we had brought a cheap bunch of flowers .They were a third of the size pictured and despite following all the instructions did not last longer than 3 days.”

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Posted 2 years ago

Thank you for your review We are sorry to hear the flowers didn't last the 7 days of freshness we guarantee. We will be in touch with you very soon to make this right for you. Kind Regards - Bunches

Posted 2 years ago

“The bouquet looked rather scrappy and not like the photograph. Very disappointing as it was to congratulate my grand daughter on her engagement. I felt embarrassed by the bouquet when I saw it”

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Posted 2 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand-tied selection and would therefore need to be arranged on arrival and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 2 years ago

“Flowers were due to arrive on a Friday and didn’t get delivered until Tuesday. A couple dead stems and no word from the company when they were coming after said due date. Not worth the money at all.”

Helpful Report

Posted 2 years ago

Thank you for your review, we are very sorry to hear the flowers arrived later than expected. We will be in touch with you shortly to resolve this. Kind Regards Bunches

Posted 2 years ago

Bunches.co.uk is rated 4.7 based on 198,123 reviews