Bunches.co.uk Reviews

4.7 Rating 202,029 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 202,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers on the website looked absolutely NOTHING like what arrived. The flowers I paid around the £30 mark looked like £5 flowers from ASDA. Complete waste of money, I'd definitely not recommend! Much better quality at other flower websites such as Appleyard!”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm really sorry to hear about this. I've just sent you an email and hope we can make this up to you. Kind Regards - Bunches

Posted 7 years ago

“Not what they were like on the internet photo. Total disgrace will never buy from you again.”

Helpful Report

Posted 7 years ago

Than you for your review. I am really sorry to hear about your disappointment. I have just sent you an email regarding this, in the hope of making this right for you. Kind Regards - Bunches

Posted 7 years ago

“The valentines roses were very old looking they cost £39.00 but had the appearance of something I’d purchased from a petrol station. The £5 bunch purchased from Marks and Spencer were far superior- extremely disappointed as per my post on Twitter.”

Helpful Report

Posted 7 years ago

Thank you for your review David. I'm really sorry to hear about your disappointment. I've just sent you an email in the hope we can rectify this for you. Kind Regards - Bunches

Posted 7 years ago

“having being very happy with previous orders i had a box ordered for valentines what a letdown they were the roses lasted 3 days the foliage lasted 4 days terribly disappointed think twice before ordering again if ever i do been in touch with 2 departments neither have had the decency to reply”

Helpful Report

Posted 7 years ago

Thank you for your review William. I am sorry to hear the flowers didn't last the 7 days of freshness we guarantee them for. We will be in touch with you shortly to make this right for you. Kind Regards - Bunches

Posted 7 years ago

“Poor quality flowers delivered for Valentine’s Day. The flowers we all in bud so it looked like a bunch of weeds.”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm really sorry to hear about your disappointment. We do send our flowers out in bud to ensure maximum vase life, however we will be in touch with you very soon to discuss this with you. Kind Regards - Bunches

Posted 7 years ago

“Terrible. Red roses were black when delivered. Removed those petals for the flowers to only last 3 days.”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm very sorry to hear of your disappointment regarding this. We will be in touch with you shortly to resolve this with you. Kind Regards - Bunches

Posted 7 years ago

“The valentines flowers i ordered, half of them were dead when i opened the box”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm so sorry to hear this. I've sent you an email in the hope we can resolve this with you. Kind Regards - Bunches

Posted 7 years ago

“Roses were black and dead, poor presentation. Not worth the price”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm really sorry to hear the flowers arrived looking so sad. We will be in touch with you shortly to resolve this with you. Kind Regards - Bunches

Posted 7 years ago

“The flowers were tiny. Pictures were bigger. Too expensive for mini flowers.”

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Posted 7 years ago

Thank you for your review Andrew. I'm really sorry to hear about your disappointment. We will be in touch with you shortly to resolve this with you. Kind Regards - Bunches

Posted 7 years ago

“I bought 3 lots of flowers to be sent to 3 different addresses my 3 sisters, one didn't get them I was told I gave the wrong post code on the one that didn't get delivered, when I do the address on the computer the postcode otomaticly comes up, even if the postcode was wrong the postman would know the name of the street, he wouldn't deliver the flower to a different Street name. So I got a different company to rear deliver them, I wasn't peased.”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm sorry to hear your flowers haven't arrived. I will be in touch with your shortly to discuss this further. Kind Regards- Bunches

Posted 7 years ago

“The flowers werent worth the money. Could have bought better out of asda”

Helpful Report

Posted 7 years ago

I'm really sorry to hear about your disappointment Lauren. We will be in touch with you shortly to resolve this with you. Kind Regards - Bunches

Posted 7 years ago

I'm really sorry to hear about your disappointment Lauren. We will be in touch with you shortly to resolve this with you. Kind Regards - Bunches

Posted 7 years ago

“My friend didn’t get the flower. There is no system to see the status. But I paid the money. I will choose a local flowershop next.”

Helpful Report

Posted 7 years ago

Dear Ebru, Thank you for your review. I'm very sorry to hear your flowers have not arrived with the recipient, we will be in touch with your shortly to make things right for you. Kind Regards Bunches

Posted 7 years ago

“Ordered same flowers last time and they were perfectly beautiful. This year they were a quarter of the size, half dead and came a early. Recommended bunches to everyone last time but won't be again. Was so disappointed”

Helpful Report

Posted 7 years ago

Dear Sarah, Thank you for your review, I am very sorry to hear you were disappointed with your recent flower gift. We will be in touch with you shortly to resolve this with you. Kind Regards - Bunches

Posted 7 years ago

“I ordered flowers and cake for the 6th Feb...they finally arrived on the 14th Feb. Unacceptable for fresh flowers and cake.”

Helpful Report

Posted 7 years ago

Dear Claire, Thank you for your review, I am very sorry to hear the flowers arrived so late. After looking into this I can see that we have been in contact with you and this has now been resolved. Our sincere apologies for any disappointment caused on this occasion. Kind regards - Bunches

Posted 7 years ago

“message not sent with the flowers. I have always been pleased with the service in the past . I will not be using your company again as I was not given a valid reason why the message was not sent and did not get the service that I was expecting Mrs Aileen Brabazon”

Helpful Report

Posted 7 years ago

I’m very sorry to hear about your experience has been disappointing Aileen. A member of our team will be in touch with you to discuss this further.Thank you.

Posted 7 years ago

“I am away on holiday but have been told by the recipient that the tulips only lasted two days. Incredibly sad as I could/Should have just asked someone to buy and deliver them for half the cost.”

Helpful Report

Posted 7 years ago

I’m very sorry to hear about your disappointing experience Fiona. If you could contact us at flowers@bunches.co.uk or on 0800 626249, we will look into this for you.

Posted 7 years ago

“they are already dying,the iris did nt last more than 3dats,and half of the freesia are dead.Flowers i have had before have lasted much longer in the past,very disappointing.”

Helpful Report

Posted 7 years ago

I'm really sorry to hear the flowers have not lasted on this occasion Gordon. We will be in touch with you shortly to make this right for you. Thank you.

Posted 7 years ago

“Dead flowers”

Helpful Report

Posted 7 years ago

I'm so sorry to hear about your experience. I see that we have now dealt with this for you but if we can help you further, please do contact us at flowers@bunches.co.uk or on 0800 626249.

Posted 7 years ago

“My daughter in law didn't know who the flowers was from because there were no card with them”

Helpful Report

Posted 7 years ago

I'm really sorry to hear about your disappointment Jean. We will be in touch with you shortly to make this right for you. Thank you.

Posted 7 years ago

“I paid extra to have the flowers delivered on the Friday. They were delivered at 8.30 am and no one was up so a card was put through the door and they were delivered the next Monday. Too late for fresh flowers. Won’t use again.”

Helpful Report

Posted 7 years ago

I’m very sorry to hear about your disappointing delivery experience Elaine. If you could contact us at flowers@bunches.co.uk or on 0800 626249, we will look into this for you.

Posted 7 years ago

Bunches.co.uk is rated 4.7 based on 202,029 reviews