Bunches.co.uk Reviews

4.7 Rating 200,482 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 200,482 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

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“The bouquet was delivered with care and attention. The recipient was absolutely delighted with the flowers and fragrance by making her smile!”

Helpful Report

Posted 1 month ago

“Bunches, is always reliable. Prompt delivery and ease of oredering, also good value for money. Thank you to all concerned”

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Posted 1 month ago

“Great service, starting with a user friendly website with a huge range of flowers to choose from, excellent communication and tracking, and prompt delivery. Well done!”

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Posted 1 month ago

“I had a bunch of mixed tulips sent to a Dear Friend to cheer her. I received a beautiful message from her, thanking me for such beautiful flowers, mixed colours good strong stems, and excellent packaging. I only have one pitfall, and that is when ordering, so often on site, the address I want to send to comes up, 'not known', then after a lot of trying this and that, eventually it accepts. I would like this part of ordering to be sorted out please, other than this, well pleased.”

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Posted 1 month ago

“I have always been very satisfied with service and quality of the flowers.My friend told me a week after receiving the carnations that they looked in escellent condition and she expected to have them for 3 weeks.”

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Posted 1 month ago

“Beautiful plant delivered on time. My friend was delighted!”

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Posted 1 month ago

“Beautiful flowers! Delivered promptly& on time. Good communication.”

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Posted 1 month ago

“It might be helpful to remind customers to sign their cards, as I’ve personally forgotten to do so twice. On both occasions, I wrote my message but missed adding my name, which meant I had to reach out to the recipient to let them know I was the one who sent the card and flowers.”

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Posted 1 month ago

“I live in Perth Western Australia, and have ordered from Bunches a number of times. Each time the recipient has been surprised and happy with their flowers saying they look and smell great and last a couple of weeks sometimes more. Delivery was on time, I've used both express and post. I was a little disappointed with the last order, they had missed putting the card in with the flowers, but it isn't something that would stop me ordering from them again. Living in Australia it gives me peace of mind knowing that my order will be there on time to put a smile face of the recipient.”

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Posted 1 month ago

“Thank you so much for the beautiful flowers you sent from me to my Niece who loved them. You never disappoint that is why I always use you and recommend you to everyone 100%. Thank you again.”

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Posted 1 month ago

“Sorry but for the price which included your discount given as a new customer the flowers were a very small bunch. Would not recommend at all.”

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Posted 1 month ago

We're very sorry to hear you were disappointed with the size of your bouquet. Customer satisfaction is really important to us, and we understand it's frustrating when expectations aren't met. Many of our flowers are sent in bud to maximise vase life, which means they might look smaller initially but will open up beautifully over a few days. However, if you feel the stem count wasn't as advertised on our website, Please contact us and we can look into this further. Kind Regards Bunches

Posted 4 weeks ago

“well pleased”

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Posted 1 month ago

“Really happy with the order. Loads of choices of bouquets to send. Super easy to choose a card and fill in the message. Perfect delivery, exactly when I'd asked for it. Would thoroughly recommend Bunches. First class”

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Posted 1 month ago

“Nice selection of fresh flowers”

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Posted 1 month ago

“Friend who received flowers from yourselves was very pleased with them.”

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Posted 1 month ago

“The lady that received your lovely bunch of flowers was so pleased with them, in pride of place on her hall table. Thank you for the prompt delivery”

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Posted 1 month ago

“Beautiful flowers and carefully delivered”

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Posted 1 month ago

“Very good delivery on time would use bunches again!”

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Posted 1 month ago

“Brilliant service as ever. The whole process was easy and I was keep updated on the status of the order throughout.”

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Posted 1 month ago

“My flowers and card arrived 2 days after the selected delivery date, for a birthday this isn’t really acceptable”

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Posted 1 month ago

Thank you for your review. We're very sorry that your flowers and card arrived 2 days after your selected delivery date. This is definitely not the level of service we aim to provide, especially for an important occasion like a birthday. We understand how disappointing this must have been when you were hoping to celebrate someone's special day. We'd like to make this right for you. Please contact our Customer Support team on 01623 750343 or email flowers@bunches.co.uk with your order details so we can look into what went wrong and offer an appropriate solution. Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience and disappointment caused. Kind Regards Bunches

Posted 4 weeks ago

Bunches.co.uk is rated 4.7 based on 200,482 reviews