Bunches.co.uk Reviews

4.7 Rating 200,443 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 200,443 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

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“I sent a special Birthday plant to my Auntie as she prefers plants so she can replant it outside. I wound definitely use Bunches again as the service was fast and efficient. She loved the extra touch of sun flower seeds in the box.”

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Posted 1 month ago

“Recipients of recent bouquet and plants sent were absolutely amazed. Beautiful and healthy looking.”

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Posted 1 month ago

“I found the bunches website very easy to navigate - it was engaging and had a vaired price range of flowers which mades it accessible offering a very competitive options. I just wanted a small general bunch of flowers to say 'thank you' and found just what I wanted. I would recommend Bunches.”

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Posted 1 month ago

“Arrived on time & nice, fresh flowers”

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Posted 1 month ago

“I have used Bunches multiple times, and the recipients have always been delighted with the flowers and little extra touches. I've also been on the receiving end of several letterbox deliveries, and would not hesitate to recommend them to anyone. First class service and products 😊”

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Posted 1 month ago

“Delivered on time and followed all instructions Recipients were very happy Thanks Bunches xxPat Jerrard x”

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Posted 1 month ago

“I sent a Bunches rose plant to my mother for her 89th birthday and she's still talking about how lovely it is!”

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Posted 1 month ago

“Good straightforward website to order from. Great selection of flowers and small gifts. The person receiving the flowers was delighted with them, sending me a photograph once the buds opened. I certainly would order from Bunches in the future.”

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Posted 1 month ago

“Different anniversaries and people and celebrated with an order to Bunches. There products are always well received and are found to last a long time when on display. Highly recommended.”

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Posted 1 month ago

“Always fresh beauruful flowers that are very long lasting”

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Posted 1 month ago

“Great service. Ordered Saturday afternoon for a Monday delivery. Had tracking number by Sunday evening and flowers delivered by noon Monday. I thought that was excellent service given the last minute nature of the order. Would definitely use again.”

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Posted 1 month ago

“Very good quality delivered promptly and in excellent condition thanks”

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Posted 1 month ago

“Great product delivered on time”

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Posted 1 month ago

“You can always rely on quality flowers from bunches my recipients are always happy”

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Posted 1 month ago

“Always a very reliable service & recipients of flowers or plants that I have ordered over the years have always been very happy.”

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Posted 1 month ago

“Excellent company. Used this Company in the past and found every order was completed on time. I can't comment on the quality of the flowers as I don't get to see them, but the recipients have always been delighted with their gift. This last order was no exception.”

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Posted 1 month ago

“Extremely easy to use and really affordable. Flowers were amazing. 100% recommend.”

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Posted 1 month ago

“Placed an order with a specified delevery date and delivery timeframe of t selected date or day after. Feceived order confirmation confirming delivery timeframe and selected date of delivery. Flowers failed to arrive on selected date. On the day following the tracking info showed the flowers asd being a long distance away. As they were for a birthday I rang Customer DSrvices - only to have a rather bumptious female tell em that because of the post code the flowers would take 7 days ! If that is the case then why promise delivery on selected date or day after? I then spoke to a second custoimer services operative who advised me the foirst operative was wrong and the post code was not an exemption to the de.iv ery dates. The flowers arrived late in the day following selected delivery - they looked a bit tatty. Bunches used to be really good - standards are definitely slipping”

Helpful Report

Posted 1 month ago

Thank you for your reply. We are very sorry to hear about your experience with your recent order and received conflicting information from our team about delivery timeframes. Our standard Royal Mail Tracked 24 delivery does aim to deliver the day after dispatch, though occasionally it can take an extra day. We're also disappointed to hear that the flowers looked a bit tatty when they finally arrived. Our flowers should always arrive in excellent condition, ready to bloom beautifully for your recipient. If you could email us at flowers@bunches.co.uk with your order number so we can look into this further and arrange appropriate compensation for the late delivery and condition of the flowers? Thank you for your feedback about our standards. We genuinely value this as it helps us improve our Service. Kind Regards Bunches

Posted 4 weeks ago

“Excellent clear website.Easy to place orders, with large choice of items & 'extras'. Always consistent good quality flowers, arriving on the correct day & in good condition.”

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Posted 1 month ago

“Excellent service and gorgeous flowers.”

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Posted 1 month ago

Bunches.co.uk is rated 4.7 based on 200,443 reviews