Bunches.co.uk Reviews

4.7 Rating 201,392 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were fine and arrived on time. There wasn't any scent though.”

Helpful Report

Posted 5 years ago

“Really nice flowers, however after just four days from receipt they were dying off and the roses in particular had to be thrown away.”

Helpful Report

Posted 5 years ago

“I have to say, I was unfortunately quite underwhelmed by the flowers sent by bunches. The picture shown was supposedly a standard bunch which I ordered and the bunch received as a sympathy gift to my friend appeared to be significantly smaller than advertised.”

Helpful Report

Posted 5 years ago

“I sent my Mother flowers from Bunches and she showed me the flowers that arrived. I have to say that they didn’t look very impressive and I can only hope that they looked better once the buds opened because they certainly didn’t look like the ones that I selected from the website. I have been pleased with Bunches in the past.”

Helpful Report

Posted 5 years ago

“Delivery was good. Disappointed at the size of gift bag with flowers in, rather expensive for the size.”

Helpful Report

Posted 5 years ago

“They arrived last Tuesday and 2/3 were not in that good condition sorry about that but felt I had to be truthful Thank you”

Helpful Report

Posted 5 years ago

“Initially not so good due to the non delivery of one of the two orders. This was then corrected with a replacement delivery that was very much appreciated and then have since learnt that a second replacement delivery has been made to compensate. Thank you so much Malcolm”

Helpful Report

Posted 5 years ago

“The flowers received were lovely but when we placed our order we discovered that the next available delivery date was a couple of weeks away so we picked our date for them to be delivered only to discover that they still arrived two days later! What’s the point in picking a date if bunches don’t take any notice?!?”

Helpful Report

Posted 5 years ago

“The website is lovely, great prices and options but unfortunately the flowers arrived 3 days late. When they arrived they were in fairly bad condition, looking a bit worse for wear. They maybe had been sitting in their box without water for a while. When writing to Bunches to say the flowers had arrived late, the reply I received was quite disappointing - just quoting their 93% success rate on delivering on time. It felt very un-personal and like they were disregarding my disappointment. Unfortunately, I wouldn’t recommend”

Helpful Report

Posted 5 years ago

“The flowers were beautiful and my daughter was really pleased but sadly they didn’t arrive on the requested day but 2 days after.”

Helpful Report

Posted 5 years ago

“Usually great flowers and service. Unfortunately this time my daughters flowers were not up to usual standard they were dry and not great. Plus they were late arriving which has never happened before”

Helpful Report

Posted 5 years ago

“I have not seen the flowers I ordered except on a photograph and they do look very pretty. I gather the card and the chocolates were much appreciated too. In my original order I asked for the flowers to be delivered on Saturday 16 May and allowed plenty of time for them to be delivered on that day but they did not arrive until the Monday. I wish I had ordered them for the Friday instead which would have allowed for a day late instead of wondering what had happened to them all over a weekend”

Helpful Report

Posted 5 years ago

“I am usually so so happy with everything I order. On this occasion, my Mum's flowers didnt look like the ones I ordered.”

Helpful Report

Posted 5 years ago

“Flowers arrived after date ordered but were fresh and good.Trifles were enjoyed also.”

Helpful Report

Posted 5 years ago

“We have previously ordered from Bunches for friends and family all over the UK and every previous order has been first class. This time, however, we were really disappointed. The irises didn't even last a week and the yellow roses never opened out.”

Helpful Report

Posted 5 years ago

“Flowers were lovely but unfortunately the box arrived with a big hole in it! sometimes these things happen but it was a shame as this was gift.”

Helpful Report

Posted 5 years ago

“When flowers arrived they looked a bit dry and tatty. Improved a little when added to feed and water. Lasted for a good length of time, but did not feel like the freshest flowers ever. Would probably choose other suppliers first in the future.”

Helpful Report

Posted 5 years ago

“The flowers did not arrive on time despite ordering two weeks before. I rang but was told they only go the day before so that they are not in the box too long. They were in the box longer because they arrived late, no worse for wear. Sending them earlier would have been no longer in the box and they would have arrived in time for a 90th birthday. Better early for the birthday than late after the fact. Perhaps you will consider this as the flowers were just fine despite they longer time in the box. Thank you.”

Helpful Report

Posted 5 years ago

“Quite disappointed, do not look the same as the photo advertised, seems less flowers”

Helpful Report

Posted 5 years ago

“Disappointing bouquet of flowers delivered.... not any different from supermarket bouquets. I paid extra for a vase which leaked water. Cake was nice. Probably won’t be reordering from Bunches again.”

Helpful Report

Posted 5 years ago

Bunches.co.uk is rated 4.7 based on 201,392 reviews