“Flowers looked cheap, gawdy and not worth the money. Would not use again”

Posted 2 years ago

“I was very disappointed with the ridiculously small bunch of flowers that were sent. They looked nothing like the ones in the photo. These flowers were very expensive for the small quantity that were sent. I will never order anything from Bunches.co.uk ever again.”

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Posted 2 years ago

“they could not reschedule the order”

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Posted 2 years ago

“Very disappointed. Ordered delivery on Sun.for Mon.and didn't arrive til Tues. Won't use this company again.”

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Posted 2 years ago

“The flowers received looked nothing like the photo. I was very disappointed.”

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Posted 2 years ago

“The flowers looked nothing like the photo on the website. Very sparse”

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Posted 2 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand-tied selection and would therefore need to be arranged on arrival and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 2 years ago

“Thought for money we paid these were possibly worst flowers we have ever ordered for anyone”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear you were unhappy with the flowers that arrived. Most of our blooms are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not selected from our hand-tied range and would therefore need to be arranged on arrival and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 2 years ago

“First time I have been disappointed with my purchase from Bunches. Even after a live chat and emailed a photo, as requested, of the blooms received, it was not rectified.”

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Posted 2 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. The majority of our flowers are sent in bud to maximise vase life and limit damage during their journey. As explained when you contacted us, the bouquet of choice was not from our hand-tied selection and would therefore need to be arranged on arrival and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 2 years ago

“What a joke. The bouquet is not like the pics. You're paying £30 for this and they'll get you a bunch of very thin branches. Absolutely won't order again.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 2 years ago

“I sent flowers to my niece as a birthday surprise, she thanked me with a pick of the flowers. I was extremely disappointed admittedly the flowers were not fully opened but there barely looked to be between 10 or 12 stems, the bunch I ordered should have had 17 Stems so overall disappointed with my first order.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 2 years ago

“I have used bunches many times and been happy, unfortunately this time the flowers only lasted 5 days. They came with a packet of seeds rather than the stuff that goes into the water. Unfortunately I don't think I will order from here again”

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Posted 2 years ago

Thank you for your review We are sorry to hear the flowers didn't last the 7 days of freshness we guarantee. We will be in touch with you very soon to make this right for you. Kind Regards - Bunches

Posted 2 years ago

“Worst flowers I have ever ordered, pathetically small and lifeless flowers. Very unhappy and will never purchase again.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 2 years ago

“Once again Bunches has not failed to deliver beautiful flowers and on time. Have used Bunches for several years and always the flowers are well received by my friends and family. Well done.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are pleased to hear you have been happy with our gifts and services. We notice that you have rated us 1 star. If there has been any particular reason for this we would be grateful to hear about it . If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 2 years ago

“Large bunch of flowers looks empty in a vase. Far too expensive for the amount you get. First time I've used you and will not do it again.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand-tied selection and would therefore need to be arranged on arrival and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 2 years ago

“Very disappointed the amount of flowers my friend received was pathetic compared to the amount shown on your picture”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear that you have been disappointed with your gift. Our bouquets are displayed online alongside a full description of what is included. The majority of our flowers are sent in bud to maximise vase life and limit damage during their journey. If having checked the bouquet content anything was missing, please pop an email over to us at Flowers@bunches.co.uk and we can review this further. Kind Regards Bunches

Posted 2 years ago

“I paid extra for Sunday delivery. Box was crushed at one end and when opened some flower heads were broken, from very disappointed”

Helpful Report

Posted 2 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with you shortly. Kind Regards - Bunches

Posted 2 years ago

“Bunches delivered my flowers with as an apology for flowers that had been delivered the day before that were substandard. The receipient didn't know the flowers were from us, thank you bunches for spoiling my mother in law's 80th birthday. 2 orders in 2 wrongs, not bad going.”

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Posted 2 years ago

Thank you for your review. We are sorry that you were disappointed with the replacement gift holding the message "with our apologies from Bunches. As you had contacted us to let us know that the original order had been damaged whilst in transit and a replacement was arranged for the following day, we would assume the recipient would be aware a replacement was on it's way as an apology. Please accept our apologies for any disappointment caused. Kind Regards Bunches.

Posted 2 years ago

“I bought a similar bunch for my friend a year previous and I was so pleased when she sent me a picture, so I bought her another this year. This time there were hardly any flowers and it looked like a £10 bunch from the supermarket. Very disappointed and won’t be buying flowers from bunches again.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 2 years ago

“Very disappointed, nothing like the picture. When I complained, I received a silly reply claiming they will look better when they bloom!! They arrived in bloom so no different. Would rather go to Moonpig in future!”

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Posted 2 years ago

“Very very disappointed, flowers died in 3 days and they were a absolutely tiny bunch, not like the picture at all. Genuinely so disheartened.”

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Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Bunches.co.uk Reviews