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Bunches.co.uk Reviews

4.7 Rating 198,031 Reviews
92 %
of reviewers recommend Bunches.co.uk
4.7
Based on 198,031 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Bunches.co.uk Reviews

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Im very disapointed with these flowers i could get something similar from Tesco for a fraction of the price The next time i want something for a special person i will use the local florists
Helpful Report
Posted 7 months ago
Extremley disapointed. I could have brought nicer flowers from the supermarket
Helpful Report
Posted 7 months ago
Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches
Posted 7 months ago
The flowers were tiny for the amount I paid
Helpful Report
Posted 7 months ago
Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand-tied selection and would therefore need to be arranged on arrival and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches
Posted 7 months ago
Recently sent flowers for my nieces 21st birthday and extremely disappointed in the quality. The flowers did not open and died within 2days.
Helpful Report
Posted 7 months ago
Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with you shortly. Kind Regards - Bunches
Posted 7 months ago
Would not use you again as the order was not delivered on time. The gift itself was nice and the recipient was pleased with it.
Helpful Report
Posted 7 months ago
Thank you for your review. We are sorry to hear your gift didn't arrive on your preferred delivery date. Our Tracked 24 service is based on a 1-2 working day delivery with a 93% chance of gifts arriving on the date selected. We do recommend that an upgraded courier service is selected if a guaranteed date is required. Please accept our apologies for any disappointment caused. Kind Regards - Bunches
Posted 7 months ago
Honestly, I wouldn’t order again. The stems came all closed and half of them were broken. Not worth the money in my opinion
Helpful Report
Posted 7 months ago
Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with you shortly. Kind Regards - Bunches
Posted 7 months ago
Flowers delivered, not impressed won't be using Bunches again
Helpful Report
Posted 7 months ago
Am very disappointed with my flowers.
Helpful Report
Posted 7 months ago
Not very happy it wad a present and not very good comments
Helpful Report
Posted 7 months ago
Incredibly disappointed with quantity and quality of the flowers that I ordered and for the price that was paid. Delivered a day late and could not believe how little was in the bunch, literally two roses. Will not be returning.
Helpful Report
Posted 7 months ago
4 broken heads when present was opened. Not good enough.
Helpful Report
Posted 8 months ago
The flowers were nothing like the picture on the website and was worth a maximum £5-10. My wife and I were very disappointed with them and I would go to Tesco next time.
Helpful Report
Posted 8 months ago
Flowers went yellow after 1 day
Helpful Report
Posted 8 months ago
Appalling excuse of a bouquet of flowers delivered to my sister in law who had just lost her own sister. Very embarrassing. This company made no attempt to put this right.
Helpful Report
Posted 8 months ago
The bouquet was beautiful however the roses arrived and they looked like they were dying and then the following day another few of the flowers had dropped and were dying too. Such a shame as they were lovely!
Helpful Report
Posted 8 months ago
Customer service obismal, I will never use this company again.
Helpful Report
Posted 8 months ago
Only one bunch of flowers arrived on time. The second bunch arrived too late for the farewell gathering for which they were intended. Phoned customer Services, was told there is nothing they can do. The bunch that did arrive looked spartan and lacklustre. Would not use bunches again.
Helpful Report
Posted 8 months ago
All the flowers died within 3 days. My wife is a trained florist and even she couldn't save them
Helpful Report
Posted 8 months ago
I have bought flowers and plants from you several times, I have always found them very satisfactory. This time I ordered another bunch Summer Roses and Freesias, they were delivered last Saturday, I am disappointed as by Thursday, I had to throw the roses away as they were a sorry sight. the rest of the flowers followed on Friday! Maybe my complaint regarding this is not justified but I am thankful it was a present to me! Kind Regards Judith Murphy
Helpful Report
Posted 8 months ago
This is the worst company I have ever done business with. I ordered flowers and card to go as a sympathy token. They sent the card to the right address and blamed me for the mistake , why would order two items to go to different door numbers , they could at least have phoned my clarify so I paid for flowers which were not delivered. Avoid them like the plague.
Helpful Report
Posted 8 months ago
Bunches.co.uk is rated 4.7 based on 198,031 reviews