Bunches.co.uk Reviews

4.7 Rating 198,031 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Im very disapointed with these flowers i could get something similar from Tesco for a fraction of the price The next time i want something for a special person i will use the local florists”

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Posted 7 months ago

“Extremley disapointed. I could have brought nicer flowers from the supermarket”

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Posted 7 months ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 7 months ago

“The flowers were tiny for the amount I paid”

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Posted 7 months ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand-tied selection and would therefore need to be arranged on arrival and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 7 months ago

“Recently sent flowers for my nieces 21st birthday and extremely disappointed in the quality. The flowers did not open and died within 2days.”

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Posted 7 months ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with you shortly. Kind Regards - Bunches

Posted 7 months ago

“Would not use you again as the order was not delivered on time. The gift itself was nice and the recipient was pleased with it.”

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Posted 7 months ago

Thank you for your review. We are sorry to hear your gift didn't arrive on your preferred delivery date. Our Tracked 24 service is based on a 1-2 working day delivery with a 93% chance of gifts arriving on the date selected. We do recommend that an upgraded courier service is selected if a guaranteed date is required. Please accept our apologies for any disappointment caused. Kind Regards - Bunches

Posted 7 months ago

“Honestly, I wouldn’t order again. The stems came all closed and half of them were broken. Not worth the money in my opinion”

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Posted 7 months ago

“Flowers delivered, not impressed won't be using Bunches again”

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Posted 7 months ago

“Am very disappointed with my flowers.”

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Posted 7 months ago

“Not very happy it wad a present and not very good comments”

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Posted 7 months ago

“Incredibly disappointed with quantity and quality of the flowers that I ordered and for the price that was paid. Delivered a day late and could not believe how little was in the bunch, literally two roses. Will not be returning.”

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Posted 7 months ago

“4 broken heads when present was opened. Not good enough.”

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Posted 8 months ago

“The flowers were nothing like the picture on the website and was worth a maximum £5-10. My wife and I were very disappointed with them and I would go to Tesco next time.”

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Posted 8 months ago

“Flowers went yellow after 1 day”

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Posted 8 months ago

“Appalling excuse of a bouquet of flowers delivered to my sister in law who had just lost her own sister. Very embarrassing. This company made no attempt to put this right.”

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Posted 8 months ago

“The bouquet was beautiful however the roses arrived and they looked like they were dying and then the following day another few of the flowers had dropped and were dying too. Such a shame as they were lovely!”

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Posted 8 months ago

“Customer service obismal, I will never use this company again.”

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Posted 8 months ago

“Only one bunch of flowers arrived on time. The second bunch arrived too late for the farewell gathering for which they were intended. Phoned customer Services, was told there is nothing they can do. The bunch that did arrive looked spartan and lacklustre. Would not use bunches again.”

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Posted 8 months ago

“All the flowers died within 3 days. My wife is a trained florist and even she couldn't save them”

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Posted 8 months ago

“I have bought flowers and plants from you several times, I have always found them very satisfactory. This time I ordered another bunch Summer Roses and Freesias, they were delivered last Saturday, I am disappointed as by Thursday, I had to throw the roses away as they were a sorry sight. the rest of the flowers followed on Friday! Maybe my complaint regarding this is not justified but I am thankful it was a present to me! Kind Regards Judith Murphy”

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Posted 8 months ago

“This is the worst company I have ever done business with. I ordered flowers and card to go as a sympathy token. They sent the card to the right address and blamed me for the mistake , why would order two items to go to different door numbers , they could at least have phoned my clarify so I paid for flowers which were not delivered. Avoid them like the plague.”

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Posted 8 months ago

Bunches.co.uk is rated 4.7 based on 198,031 reviews