Bunches.co.uk Reviews

4.7 Rating 199,732 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 199,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not very happy it wad a present and not very good comments”

Helpful Report

Posted 9 months ago

“Incredibly disappointed with quantity and quality of the flowers that I ordered and for the price that was paid. Delivered a day late and could not believe how little was in the bunch, literally two roses. Will not be returning.”

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Posted 9 months ago

“4 broken heads when present was opened. Not good enough.”

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Posted 9 months ago

“The flowers were nothing like the picture on the website and was worth a maximum £5-10. My wife and I were very disappointed with them and I would go to Tesco next time.”

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Posted 9 months ago

“Flowers went yellow after 1 day”

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Posted 9 months ago

“Appalling excuse of a bouquet of flowers delivered to my sister in law who had just lost her own sister. Very embarrassing. This company made no attempt to put this right.”

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Posted 10 months ago

“The bouquet was beautiful however the roses arrived and they looked like they were dying and then the following day another few of the flowers had dropped and were dying too. Such a shame as they were lovely!”

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Posted 10 months ago

“Customer service obismal, I will never use this company again.”

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Posted 10 months ago

“Only one bunch of flowers arrived on time. The second bunch arrived too late for the farewell gathering for which they were intended. Phoned customer Services, was told there is nothing they can do. The bunch that did arrive looked spartan and lacklustre. Would not use bunches again.”

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Posted 10 months ago

“All the flowers died within 3 days. My wife is a trained florist and even she couldn't save them”

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Posted 10 months ago

“I have bought flowers and plants from you several times, I have always found them very satisfactory. This time I ordered another bunch Summer Roses and Freesias, they were delivered last Saturday, I am disappointed as by Thursday, I had to throw the roses away as they were a sorry sight. the rest of the flowers followed on Friday! Maybe my complaint regarding this is not justified but I am thankful it was a present to me! Kind Regards Judith Murphy”

Helpful Report

Posted 10 months ago

“This is the worst company I have ever done business with. I ordered flowers and card to go as a sympathy token. They sent the card to the right address and blamed me for the mistake , why would order two items to go to different door numbers , they could at least have phoned my clarify so I paid for flowers which were not delivered. Avoid them like the plague.”

Helpful Report

Posted 10 months ago

“Have been away and came back to find the flowers sent to my sister where all quite dry when she received them she try to pick them up but a few didn't make it rather surprised at Bunches so not happy at all”

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Posted 10 months ago

“I was disappointed with the service , my message was left out of inside of card , when I got the pre view email I could see no message , there was an option to contact to amend or cancel , did this and got message saying too late already dispatched. Very dissatisfied with service , won't use again .”

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Posted 10 months ago

“My flowers never arrived by Royal Mail as promised. I am currently awaiting my full refund from Bunches to be processed.”

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Posted 10 months ago

“Ordered flowers for an occasion and they didn't turn up on the day despite ordering them in advance.”

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Posted 10 months ago

“Not great. The flowers didn't look as plentiful as they did in the photos within the website.”

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Posted 10 months ago

“Was quite expensive for what was received.”

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Posted 10 months ago

“Sorry - this didn't arrive! (So can't rate it out of 5) First line of adress was incorrect - then flowers were sent (by Royal mail) to different area and they claim it was delivered - but they refuse to tell me where it went. Correct Town, Correct County and most importantly, correct post code. They tell me it was definately delivered - and they know where it was delivered (to a different postcode area altogether) and I am not allowed to trace it (GDPR) Royal Mail should reimburse.”

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Posted 10 months ago

“Came bruised”

Helpful Report

Posted 10 months ago

Bunches.co.uk is rated 4.7 based on 199,732 reviews